Customer Ratings & Reviews

A little costly, but worth it. Now I never have to worry of my tea or coffee going cold.

Best Christmas gift to give anybody. I even have a temperature now I want my coffee now it’s 129 degrees lol. I love this

Can't live without it for my morning joe. Keeps it hot while I sip and read the news.

Does exactly how advertised. Keeps drinks warm. One downside is that the battery runs out quickly. Orher then that product is good.

I would simply state it works as advertised. The mug keeps your liquid warm down to the last drop. The con for me is the price; a little steep for a mug. Even if it is a smart mug.

My Ember mug stopped charging and working after about 12 months. Luckily, I had Total Best Buy Protection, which replaced the product. The only surprise was a $29 deductible, I didn’t realize that was part of the plan. In hindsight, I might’ve tried the manufacturer’s warranty first, since that would’ve likely been free. Still, the replacement process at Best Buy was quick and hassle-free, and paying $29 was much better than buying a new mug at full price.

Got for my wife she keeps it in her office and loves it. Says her coffee is always the perfect temperature

Pros: Mug - Sets and holds the temperature of hot liquids really well. I set my coffee for 126F (52c) and it's at a good drinking temperature without getting colder. Good for all day sipping. - The mug doesn't get too hot. It'll get warm but definitely no where what I would expect. - The handle feels nice and I can slip 3 fingers in there. The edge is sharp but definitely not something to worry about and adds a bit of class to the presentation. I like the handle. - The mug fits perfectly on the coaster so there's no guessing where it needs to be placed to charge.

Got this as a present for my husband for Christmas. He loves how he can take his time drinking coffee and it will stay hot for a long time. Only thing is you must charge it every night.

At the suggestion of my daughter, I got this for all my adult kids, myself, my sister, and my husband for Christmas. I would’ve considered it a frivolous purchase. It is not. It keeps your coffee nice and warm the whole time you don’t think you need it, but you do. The only thing I can’t speak of is how long it lasts. I also had to buy another charger and that was worth it too, just to have one upstairs and downstairs. Until you have one, you just don’t know. It’s like when the microwave came out.

Perfect for keeping your coffee warm while at the office or home.

I got this as a replacement for a 10 oz mug I purchased 2 years ago. I always felt it was a little too small for my coffee consumption. It works a advertised, but since I take my coffee with milk, the heat makes it form a skin which is disagreeable, but not the fault of the mug. I have used this recently with tea (no milk) to get me out of a cold and it has been great at keeping the temperature hot enough to soothe my throat. Hope to buy a travel mug when they are on sale, those things are expensive!

I like this one better than the regular ember mug which is around 10 oz. Honestly, if you work at an office or work from home, this is a must. Helps keep that coffee warm so you can be as productive and efficient as you need to be.

This product does really keep the coffee hotter for a long time. It really works.

I love this mug. I bought one first for my wife then ended up purchasing one for myself. When you get this mug, you will ask yourself why no one else thought of this idea in the past. It is a little pricey (I think the 14 oz should cost $99 at max).

I cant finally come back to my coffee after working and its still hot. The best part is that I can set the temp I want with my phone ahead of time to make sure I get the hot coffee I am expecting.

I have owned 5 of these mugs and they are great for about the first year. A couple of them didnt last that long and I had to submit a warranty claim. Ember was good about the replacements but they have also deteriorated quickly. We do use them daily.

Got this for my wife as a mother's day gift. She has a habit of leaving lukewarm tea all over the house. She loves it and it prevents her from nuking her tea in the microwave every 30 minutes.

I've been on the fence with buying this cup since paying $150 for a heated mug was a bit much for me. But I ended up buying it on Black Friday for $99. First thing first with this mug, it feels cheap sadly. The bottom of the mug feels and looks like all their money went to that rather than building a mug that feels good. It is like they slapped a 99 cent plastic kids mug onto a heating disc. Second thing, the heat is 100% controlled via an app. Which is fine I suppose, but it would have been nice to be able to control it on the mug too, especially for this price. Next which is my biggest complaint is the misleading information for the mug, this mug is NOT 14oz at least not in the sense you can put 14oz of liquid in and be able to drink from it. 14oz is literally with the liquid on the verge of overflowing from the cup. You can put exactly 10oz of liquid in to be able to drink from it. Even 12oz is too much. Lastly overall thoughts and such....well unless you're sipping your coffee over 3hrs this mug is a novelty item. The travel mug one I can sort of understand the use. My advice is if you're wanting to throw $150 at something stupid, pick something else...literally anything else.

Very usefull but a bit expensive. I enjoy drink at golden temptature while I am playing video game. I don’t have to worry about my drink getting cold.