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Customer Ratings & Reviews

$179.95

Customer reviews

Rating 4.5 out of 5 stars with 2304 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,304 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps the tea hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a birthday present for my adult son. He is a big tea drinker but always lets his tea go cold before he finishes it. He is absolutely thrilled with this cup, which keeps his tea at the perfect temperature until it’s gone!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Mother-in-law, and she LOVES it! She was always microwaving her coffee, and now she doesnt have to.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Price

    Rated 4 out of 5 stars

    Got cup of Joe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife for Christmas. Safe had issues being able to connect it to her phone to change temps. Battery life is ok. Good besides connectivity issues. A little pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mug!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mug for my techy bf's birthday. He LOVED it! I tried it later and loved it too. Long story short, we have 4 of these mugs now for home and our offices. Just make sure you hand wash it, and put it back on charger once it's completely dry. Also, don't use a metal spoon. We got silicon spoons to protect the mug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extend Your Morning

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised, perfect during the cold months to keep the coffee warmer a littler longer!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it much yet, but its been great for teas. I tend to take my time drinking my tea and it's usually cold by the end. This fixed that issue.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    MY WIFE'S LIFELINE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We owned the first Ember and upgraded to a bigger one (Ember 2). My wife uses this thing almost all day. Coffee that remains delicious all morning and evening Tea that remains hot. Defintely worth every penny if taste and quality of your drink are important to you. You don't have to rush to finish your drink in fear that it would go cold. A person who cannot control when their job or kids will need something should definitely consider getting one. Even after leaving for an hour or more, you come back to a delicious and hot drink.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Black Mug 14oz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking coffee mug however aside from looks, the functionality can be a bit better. Heads up for future purchases if for whatever reason you reset the mug by pressing the bottom button intentionally or unintentionally for more than 5 secs and see the colors flash.. that does mean it's reset the mug settings and you'll also need to manually reset your Bluetooth pairing from your mobile device (meaning forgot the device and then re-add as new device) in order for it be reconnected after reset and fluid detection to work. For the longest time I could not figure out how a filled coffee mug would read as empty. With that the battery life does struggle to lasr for my two hours of heated content sitting out on desk. So be prepared to have charger ready for charging if intended to keep intended temp for longer than that.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review and sharing this! We hope you've still been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    GReat value if you like hot coffee or tee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having my coffee always the temp I want! I never have to top off the cup to keep it warm!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Great idea, always warm coffee.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and she loved it. The cup keep the coffee warm to her temp. The phone app. is really simple to use. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug. Love that it’s not hot on the outside but the drink is hot inside. It works great. I wish they made it a little bit bigger like 16 oz and somehow make it last a bit longer. But great concept and works very well. Coffee is hot till the last drop!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for keeping coffee hot just not long enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cup, not the battery life. Unless I keep on charging plate doesn’t last through couple cups on Sunday mornings cooking breakfast and reading the paper.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A Few Degrees Make the Difference

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never thought that a few degrees in the temperature would actually make my coffee or tea taste better. It does. You know when you make coffee, pour it into your mug and for a few minutes it is too hot, then for 2 to 3 minutes it is perfect and then too cold? Well, what if you could keep it always at that magic temperature that lasted 2 or 3 minutes? That is what Ember does for you. There are additional perks, it lets you know once the temperature is perfect, it can warm its contents even from ambient temperature if you want to and the materials are quite comfortable to interact with, they don’t change the taste of the beverage. We bought both the 14 and 10oz versions. The only difference aside from the color is that the 10oz heats up a bit faster, but that is it. Overall, if you’re constantly drinking something or going to meetings, this is the best mug to have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ron Holmes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought two of these now and they work well. If you give to someone that uses the microwave to heat their coffee hide or unplug it. They will quickly burn the circuits and no longer work.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Hot coffee, all the time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup is amazing. Its putside is cool to the touch, but when coffee is poured, remains at a hot temperature to your liking. Recommend the 14oz cup over the 10oz cup

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Not so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mug itself does a good job at keeping the drinks warm, the enamel paint is peeling off after around 6 months. Not sure if its worthwhile investing in another mug to see if this happens or not.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you so much for taking the time to leave a review! We're so sorry to hear about the experience you've had with your Ember. Please reach out to us on our Ember Support site at support@ember.com so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great purchase- can use at restaurants

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup to keep beverages hot and at your choice temperature. Lasts for over 4 hours off the charger. Sometimes it’s difficult to connect to your blue tooth. Other than that great coffee mug - love it! Would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    Best gift for daily coffee drinkers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the mug Feb 2022 for a Valentine’s Day present for my wife. She uses it every morning for her coffee and swears it has been the best thing ever! The only problem we have had with it is charging. You have to make sure it sits perfectly and wait for the flashing red to flash a couple of times. Besides that it still works just as well as the day we got it. If you take care of it and make sure it’s dry before setting on charger you will enjoy it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great gift my pur big coffee drinker at home.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing cup that allows me to enjoy my coffee down to the last sip!

    I would recommend this to a friend