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Customer Ratings & Reviews

$179.95

Customer reviews

Rating 4.5 out of 5 stars with 2304 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,304 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Works good sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't connect all the time and have to keep resetting it but when it does connect it works great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!!! I'm not quite sure WHY we didn't purchase it sooner but it's a gem. I enjoy taking my time and sipping my coffee without the worry of it getting cold. I only wish the charge lasted a little longer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This mug is a Cadillac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     This mug is the Cadillac of heated mugs if you add the lid, it’s the best of the best doubles the time your coffee will stay piping hot when you put the lid on and you sip out of it it’s smooth sailing not like other mugs where you gulping simply the best. Add in that you can run it all from your smart phone on your iPad and customize everything. Wow, happy happy 

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Ember Temperature Control Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this mug for three weeks, but so far it works really well. Better than I expected. We'll see how long it lasts. I like that the cup recharges very quickly. The app to control the temperature seems to be easy enough to use. I only gave it four stars because I don't know yet how long it is going to keep working. So far though, it's been really great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Hot cup of coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, looks great. Heats up quick and certainly keeps hot beverages hot.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best coffee mug ever for a wifey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. She's a sipper, I'm a gulper. Her coffee has been hot all morning. She even takes it down to the bus stop and folks ask her how her coffee is still steaming when its freezing out!! So, yeah, she loves it. I clearly haven't been able to try it yet, because SHE LOVES IT SO MUCH. It took a few tries to learn the right temp settings to keep her Nespresso from getting a film, but she's found it and there is no turning back. (Might be a little pricey, but got it on sale and her smile is worth it)

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember temperature-controlled mug - outstanding!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using one of these terrific mugs at home for over a year. Once you have had one it is difficult to live without, hence this new one for the office. This ingenious product delivers exactly as promised keeping your tea or coffee at exactly the preselected temperature for over an hour off the base and indefinitely on the base. I thoroughly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    No more microwaving my coffee every 10 min

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As most of us know, coffee is much more effective when it’s hot,  I work from home, and throughout the day, I used to put my coffee in the microwave 5 to 10 times a day and that ended when i got this smart coffee mug that allows me to set my preferred coffee temperature through the app on my phone. And it notifies me when that set temp is reached. The app works great, seamlessly connects with my phone with instantly. Its a game changer in my coffee life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use every day! Keeps my coffee and tea at a perfect temperature. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Average mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice mug that may keep your coffee warm, this is for someone that needs it for additional hour (or 2 if you're pushing it) of good coffee (or tea, whatever you prefer). However, the battery isn't that last-longing. You have to charge it every usage. and that takes around 2-5 hours depending your habits and how often you charge your mug. If I have to be honest, I think you're better off with a double-insulated tumbler/mug that may keep your drink warm up to 5-8 hours a day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Love This Mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift and my friend loved it! Especially the color and as an avid tea drinker, he can't get enough of it. I did purchase this on sale so not sure if the color of the mug matters.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mug is a nice design and weighs about the same as a regular coffee mug. Coffee does stay hot but if you dont pick up the mug for 2 hours it will shut off. Overall its a great product.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi mjg922, thanks for leaving a review here! We're excited to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good But Battery Life Is Short

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee cup is a neat concept. Is it worth $129? Probably not but it does keep my coffee hot. Saying the battery lasts 80 minutes is very optimistic. Keeping my coffee at 140 degrees give me about 30 minutes before the red light comes on and it no longer warms my coffee and I have to put it back on the charger. Finally, you need to download the app to be able to adjust the temperature. I would prefer a "dumb" version where I could adjust the temperature on the cup itself.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help! We appreciate your feedback! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! Keeps tea and coffee at a good drinking temperature. Not too hot, not too cold.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Great to hear you are enjoying things at your perfect temperature. Thanks for your valued feedback and support! Ember

  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Cadillac of coffee cup warmers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ember! My coffee stays at my desired temperature the whole day! It is a little pricey but I think well worth it. I wish more colors were available besides black and white.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi WoollyBully, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug and appreciate the feedback - we'd be happy to pass this along to our team! If you have any questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves a hot cup of coffee, so this either required a thermos or multiple trips to the microwave. He loves his new Ember. Always just right.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cup. Working without any issues for the last year

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best Birthday Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bug, holds the charge really well. Minor flaw is: Bluetooth disconnects frequently

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Thanks for your feedback Pavan. We are happy to hear how much you are loving your Ember Mug! Sorry to hear you are having issues with your Bluetooth connection. If issues persist please don't hesitate to reach out to our support team as we are always happy to assist. Ember

  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Bluetooth was a pain, but works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few issues getting setup with the app but once that was settled it works great and keeps coffee hot. Very expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Not disappointed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I each received an Ember mug as a gift. We weren't sure if they really worked. They do! We've been using them for over 2 years and love them! I'm a coffee drinker, but also drink tea. I'm able to set the temp that I prefer for whatever I'm drinking. We use them every day and recommend them to anyone who enjoys their coffee or tea the same temp with every drink.

    I would recommend this to a friend