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Customer Ratings & Reviews

$179.95

Customer reviews

Rating 4.5 out of 5 stars with 2304 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,304 reviews
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family was thrilled with the gift! They said they looked nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Set your desired temperature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised. Keeps the drink at the predetermined temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The hotter longer mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides my mug that my dog got me showing a drawing of me and him sitting side by side, this is my favorite mug!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this on impulse, best decision ever so happy, my coffee is never cold. App is easy to use also, if you’re thinking about it just do it

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great for an hour of hot coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for one hour of hot coffee if not using the charging base. Most of the time this is more than sufficient. The downside is that after that hour, the mug requires 2 hours of time on the base to recharge. Ideally, it works better ON the base, but I don't have the room just yet (working on that).

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi LoriH, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback regarding battery life - we're happy to share this with our team as we continue to improve! If you have any questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps coffee nice and hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for the wife who drinks coffee much slower than I do. She loves it, keeps coffee nice and hot. Only downside is that it takes a little while to charge, so need to have it ready and charged in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing Mug!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug so much! I tend to take my time drinking my coffee and this helps from my coffee from getting cold and keeps things warm. Such an easy set up as well!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeping my coffee warm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been perfect for my wfh situation. It helps maintain coffee and tea warm over extended period of times.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great mug except the battery life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart mug. Works really great to keep my coffee warm at the perfect temperature at my desk. The only reason I did not give it a 5 star is because the battery life could be a little better. I did get around that by plugging in the coaster on my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s a cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s actually a great product! Does what it’s supposed to do and my wife absolutely loves it. She is so happy with it I may have to get one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee hot all day long. Easy to use with the app and allows me to control the temperature. Definitely would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keep your hot drinks hot the whole day!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first saw these, I thought that they are absurdly priced for its purpose. I have been trying to cut my caffeine intake and thought that this would help — and it did! This allowed me to lower my cups from 5+ a day to 2! All because my coffee stays hot even if I forget about it because i get busy working. The app allows you to control the mug and set to a specific temperature you like. The mug is well built but is NOT dishwasher safe. It is ceramic coated so it doesnt affect the taste of your drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee mug

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for my wife as a gift, she absolutely loves it. The mug keeps her coffee warm much longer than any other coffee mug.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Birthday Present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife for her birthday since she can never finish a cup while it’s warm. She loves it and I was thinking about getting one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Exclelent!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's there to say? I have several Ember cups. All perform exceedingly well. This is my newest. It's an exclusive blue color. I believe this is a Bestbuy only model. So, yeah, It's a no brainer. You get a one-of-a-kind color of an excellent item. So get it already.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We appreciate your support and couldn't agree more about the gorgeous Best Buy blue mug! We hope you continue to enjoy your Ember Mugs - if you ever have questions or concerns, please feel free to reach out to us so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Smartest mug yet!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY MUG! Never another cup of hot coffee! I have the white model and it did stain a bit in the bottom, but I love the way it functions and I can select my temperature from the app. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfectly cup of coffee ☕️!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ember mug is perfectly as advertised! The coffee and tea stay warm up to 90 minutes. The app is user friendly. No more warming up cold coffee and perfect for any coffee or tea drinker!!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Mocha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives a wonderful cup of coffee at perfect temperature

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    a morning must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a total must have. keeps my coffee hot for long time.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love my coffee in this cup

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only downside is that the cup stains after awhile, so I exchanged for the darker color and no more problem. keeps coffee perfect temp to the last sip. I use it daily

    I would recommend this to a friend