Customer Ratings & Reviews
- Model:
- CM191405US
- SKU:
- 10917119
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Pros mentioned:Overall performance
Perfection!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband. He LOVES it!!!!!!!!!!
I would recommend this to a friend - Cons mentioned:Battery life
Best cup of coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the cup!! My only complaint is that the battery life isn’t as long as I’d hope for
I would recommend this to a friend - Pros mentioned:Temperature control
Great purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this coffee cup. Does a greta job keeping coffee hot for a long time. Very easy to use and wash.
I would recommend this to a friend - Pros mentioned:Temperature control
Good Father’s Day gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dad liked it. He said it keeps his coffee the perfect temperature.
I would recommend this to a friend - Pros mentioned:Ease of use
Ember Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I thought it was something I would use on occasion and end up using it everyday
I would recommend this to a friend - Cons mentioned:Battery life
Keeps you beverage warmer for longer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps your beverage warmer for longer as designed. Battery life is ok but not great. It would not be an issue if the charging time was faster.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi beseje, thanks for leaving a review and sharing this! We hope you can still enjoy your Ember Mug. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help!
- Pros mentioned:Ease of use
Good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient and easy to operate. Brilliant item.
I would recommend this to a friend - Pros mentioned:Temperature control
Must buy for all that drink coffee all day
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using almost every week day for 8 months and it’s a great product. Would definitely buy again, I can have hot coffee all day.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi MoonDoge, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know!
- Cons mentioned:Charging
Charging base failures!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas gift for my wife less than 10 months ago. Charging became less dependable until it stopped completely. I noticed the inside contact pin in the charging saucer was no longer extending. With a small tweezer I gently pulled it up set the cup in place. It began to charge. I picked the cup to check if the pin had lifted. Nope. Would charge again unless I brought the pin back up and gently put the cup in place. Researching the issue reveals that this is an extremely common problem. DO NOT ALLOW ANY MOISTURE TO GET ON/IN THE SAUCER! How is that a product that is sold so keep beverages warmed is not waterproof?! Replacement charging coaster are $40 each! Found reviewers that had purchased numerous replacements and all had failed in the same way! DO NOT WASTE YOUR HARD EARNED CASH ON THIS PRODUCT! THE CHARGING COASTER RUINS THE WHOLE INTENT OF THIS THING! THIS THING SHOULD BE USING CONTACTLESS CHARGING. EVEN MY TOOTHBRUSH MAKER HAS FIGURED OUT HOW TO FIX THIS ISSUE! A $150.00 ITEM? THE CERAMIC CUP PERHAPS $5.00 T0 MANUFACTURER. THE CHARGING COASTER $2.00 MAX. EXTREMELY CHEAPLY MADE. GREAT IDEA EXECUTED TERRIBLY!
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Thank you for this feedback! Each Ember product comes with a one-year warranty and this does cover the coaster itself! Please feel free to reach out to our support team at support@ember.com, we will be happy to assist you.
To ensure the best experience with the charging coaster, we recommend ensuring the charging coaster stays dry. If liquid does drip onto the coaster, we would simply recommend wiping the liquid off before continuing charging. Please also ensure the bottom of the mug is completely dry before charging.
- Pros mentioned:Temperature control
Life saver!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this cup! Keeps everything piping hot and I can adjust the temperature! So helpful! Don’t have to keep reheating my tea.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Pamela, thanks for leaving a review! We're glad to hear you've been enjoying your perfect temp in your Ember Mug and no longer need to reheat your tea - thank you for your support!
- Pros mentioned:Temperature control
Amazing coffee cup!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderful! Work 8-12 hours a day and I can keep my coffee warm for the whole shift!
I would recommend this to a friend - Pros mentioned:Temperature control
Good concept, needs a few changes to be optimal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start by saying I like the temperature control and the iPhone app control, but the mug has two shortcomings: first, it is very heavy with coffee in it; 2, the handle is way too anemic for a mug of this weight. I know they want it to look sleek, but it would be much more user friendly if the gripping surface of the handle was more substantial. I end up using to hands to steady it when full.
I would recommend this to a friend - Pros mentioned:Temperature control
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ember mug and I appreciate how quickly it came. It's a pricey item but love how my coffee stays a constant temperature.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this with us! We're happy to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know!
Ember Temperature control Smart Mugs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these mugs. I have three now - one for my home, office and to travel with. I do wish the length of time keeping the drinks warm before needing to charge was longer. It lasts about an hour, do if I get busy or distracted, I have to reheat the drink. Other than that, I am enjoying them.
I would recommend this to a friend- Pros mentioned:Temperature control
Innovative product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maintains the temperature as needed. For coffee and tea lovers must go product
I would recommend this to a friend - Pros mentioned:Temperature control
Great cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug for coffee drinkers who like to savor their only cup of the day, keeps my coffee nice and not at a drinkable temperature.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Makoa, thanks for sharing this! We're happy to hear you've been able to take your time drinking your perfect temp with your Ember Mug - we appreciate your support!
- Pros mentioned:Ease of use, Temperature control
Hot hot hot…. HOT COFFEE!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a Chrisymas present for my husband. He was always getting up to rehear his coffee and now no longer has to. The app set up was easy, and now he has hot coffee woth every sip. Might has to look in to picking one up for myself! Highly recommend this product!
I would recommend this to a friend - Pros mentioned:Temperature control
JDCC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it says. Morning coffee stays just as hot as when it was poured with the programable feature. A must have for serious coffee drinkers.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Game changer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Ember mugs! Keeps the coffee warm as long as desired. Now I need the travel version!
I would recommend this to a friend - Pros mentioned:Temperature control
Temperature control. Smart monk great value
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works every time keeps my coffee warm for over an hour in 1/2 love it going to get another one just to have a backup
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Cowboy, thanks for leaving a review here! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know!