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Customer Ratings & Reviews

$179.95

Customer reviews

Rating 4.5 out of 5 stars with 2304 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,304 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect gift for the person who had everything!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive purchased two of these Ember mugs now as gifts after having received one myself. They are not something you'd usually buy for yourself but once you have one, it's hard to live without it. The mug has been pretty much trouble free, except for some occasional Bluetooth connection issues, but this hardly matters unless you change the temperature often. I did have the coating peel off on my first mug, but Ember was easy to work with and they sent over a replacement promptly. Would gladly recommend to anyone who enjoys a hot beverage!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a great idea, reducing the need to constantly head to the microwave to warm your coffee, however, the design for recharging the mug is flawed. Having three dimensional pins on the charging coaster come in contact with a mug that is fairly heavy, is a design flaw. I bought two of these mugs, and ran into the same problem with one of the pins being pushed back into the coaster, which prevents the mug from being charged. Returned the item.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Thanks for your feedback, Michael. While we are very sorry to hear you returned your Ember Mug, we are always listening to customers when it comes to our current and future product designs. Please know the Ember Mug includes a manufacturer warranty and our support team is always happy to help assist our customers with any issues. Ember

  • Pros mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Good Concept But Needs Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just a Coffee cup, but it does keep your coffee warm for a fairly long time. Off the coaster/charger it only holds temp for an hour. Connection gets lost still at times. I wish the connection stays constant. Cannot update software.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Alex, thanks for leaving a review and sharing this. We hope you can still enjoy your Ember and appreciate the feedback in regard to the app/connectivity. We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help! Ember

  • Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my mom. She loves it, but did have issues with the setup.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Gentle heat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the perfect temperature to my coffee. Simple to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ember mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been worth the purchase. I’ve actually finished a cup of coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this mug. She is a slow coffee drinker so it saves me having to microwave her coffee every 10 minutes. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cup

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom so she won’t have to worry about warming up her coffee again, she loved it so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect way to maintain beverage temps.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. When heating dark coffee, don't crank it up too high or the coffee will burn slightly if left still for some time and be more difficult to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice mug, can keep your coffee or tea hot and fresh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite! I’ve been wanting this for a couple of years. When this sale happened I jumped. Best decision!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Gift Idea

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked nice. Was an exchange gift. They seemed pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mother’s Day gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves it!! Cannot stop thanking me for it!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a game changer. No more cold coffee or tea ;-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heated cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product would recommend. The lid is a great addition.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay could keep the coffee hot longer inside the cup

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly worth it. Never get a nasty cold sip again!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good. Battery charge is short

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mug is good. Wish the battery lasted a little longer but overall a decent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big size = Big Improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The increased size to some of the other versions is a "must" if you drink more than a cup a day. Even if you don't fill it all the way up, its nice to have some wiggle room as your transporting the mug around and taking sips so it doesn't spill as easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great mug. It keeps drinks warm/hot for long period of time and it is very easy to use with the app. Highly recommend!

    I would recommend this to a friend