Customer Ratings & Reviews
- Model:
- CM191405US
- SKU:
- 12213494
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Cons mentioned:Connectivity
coffe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's to complicate to connect, and is disconected easy
No, I would not recommend this to a friend - Cons mentioned:App
Mug is goid but app is not
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with the product. Especially, the app and mug connectivity is very poor.
No, I would not recommend this to a friend Loved it until I didn’t
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working within 4 months and BB did not have a replacement.
No, I would not recommend this to a friendNice to have hot coffee!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it was bigger since you really can only put 12 oz. in the mug. Other than that I like it.
I would recommend this to a friend- Pros mentioned:Temperature control
Really cool!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really was impressed how i had it set up and a drink in it after only 5 minutes of opening it!
I would recommend this to a friend - Pros mentioned:Temperature control
Simply wonderful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm easy to clean, heats up to hot from cold. I bought another one as a gift too.
I would recommend this to a friend Not worth the money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t keep coffee warm we have tried multiple times and still doesn’t work
No, I would not recommend this to a friendGreat Feel, App needs improvement
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mug feels and looks fantastic. Function of the mug is not there yet, and needs more work on the app. Once the function works, the mug is a fantastic product.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Tyler, thank you for leaving a review and sharing this! While we're glad to hear you've been enjoying your mug so far, we're sorry that you've experienced issues with connectivity. This is something our team is working on and we do want to assure you the mug is functional without connection to the app! With that said, we appreciate your feedback and will certainly share this with our team!
Cool mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool mug. Keeps the drinks warm and nice it has a battery. The one down side is the inside of the mug chipping after a month.
I would recommend this to a friend- Cons mentioned:Price
Didn’t last, couldn’t be returned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It died after only 5 weeks of use. It was a Christmas gift and quit working on Feb 1. The return period had already expired. For the price they charge that is totally unacceptable to me. Don’t waste your money!!
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you so much for taking the time to leave a review! We're so sorry to hear about the experience you've had with your Ember and would love to help get it up and running! Please reach out to us on our Ember Support site so we can learn more!
- Pros mentioned:Temperature control
Great for the coffee lover
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for a coffee lover in my life. They loved it and use it on the daily!
I would recommend this to a friend Mug not heating up after a little over a year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a little after a year, the mug fails to detect my hot coffee. It keeps saying 'Empty' and stop working. Emailed customer service and it went nowhere, asking the same questions over and over again even though I've answered them. Very dissapointed.
No, I would not recommend this to a friend- Pros mentioned:Temperature control
Amazing!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this cup for my wife she’s a morning coffee drinker and she loves this amazing cup
I would recommend this to a friend - Pros mentioned:Temperature control
Holiday gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 15 mugs for my team for the holidays. It’s a great gift for coffee drinkers.
I would recommend this to a friend 50/50
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No longer works after just a month. I purchased two and one works fine. The other no longer works, unfortunately. I do enjoy the one that still works!
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We're so sorry to hear about the experience you've had with your mug. If you're still experiencing issues, we would love to help get it back up and running so please reach out to us at support@ember.com so we can help!
- Pros mentioned:Overall performance
Traveling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this gift for my wife and she loves it we will be purchasing more of them!
I would recommend this to a friend - Pros mentioned:Temperature control
Amazing!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product that keeps things surprisingly warm for extended period of time.
I would recommend this to a friend - Pros mentioned:Temperature control
Worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing. Got this as a gift for my wife and shw absolitely loves it.
I would recommend this to a friend - Pros mentioned:Temperature control
Smart mug
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best smart mug, wife enjoys it to keep coffee and tea warm throughout the day.
I would recommend this to a friend - Pros mentioned:Temperature control
Great Gift for the Holidays
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great and keeps my drinks hot! Great gift for friends or loved ones
I would recommend this to a friend