Customer Ratings & Reviews
- Model:
- CM191405US
- SKU:
- 6471972
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
The perfect gift!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Christmas gift ever! Easy to use and personalize. Just what I need while working from home during this season
I would recommend this to a friend - Pros mentioned:Temperature control
Love this cup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my coffee hot for hours with the charger coaster. Love this for long gaming days
I would recommend this to a friend - Pros mentioned:Temperature control
Really like the mug
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cup is nice quality and works as it should. It does make your liquid very hot so be careful
I would recommend this to a friend - Pros mentioned:Temperature control
Fresh long lasting hot coffee
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had coffee stay so warm and fresh for so long
I would recommend this to a friend - Pros mentioned:Temperature control
Love my mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG this Mug is awesome always keeps my coffee hot works great with my phone I don’t know what to me so long to buy this... worth the price
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Benjamin, thanks so much for sharing! We're happy to hear you've been enjoying your Ember!
- Pros mentioned:Temperature control
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really live this mug, keeps my coffee/tea hot enough until I finish. I am trying to buy another one, but they are sold out. Really enjoyed this mug.
I would recommend this to a friend - Pros mentioned:Temperature control
Does it's job!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mug, keeps things warm for long amounts of time!
I would recommend this to a friend - Pros mentioned:Temperature control
works well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was tired of going to the microwave to reheat my wife's coffee. So far, this seems to do the trick. Now, if it could only refill itself.
I would recommend this to a friend - Pros mentioned:Temperature control
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a while to warm up but is very good at keeping tempature and is high quality.
I would recommend this to a friend - Pros mentioned:Temperature control
Re-heat? Oh… I see
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mother-in law who uses this thing daily!
I would recommend this to a friend - Pros mentioned:Color
Heat coffee cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I will always own one.The color is cool as well.
I would recommend this to a friend - Pros mentioned:Temperature control
Could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 10oz original when they first hit the market so I decided I would upgrade. The 2.0 version is not compatible with newer phones, I had to download the app on my husband's phone to get it to work and it's a little glitchy. I emailed customer service which I would think by now there would be a number you can call but nope... The mug does stay hotter longer than the original which it truly the only upside, otherwise meh
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for leaving a review! We're sorry to hear you're experiencing this with your Ember. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help!
- Pros mentioned:Temperature control
Awesome mug!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Who would have thought this would be my wife’s favorite Christmas gift!!! Awesome, game changer for mornings.
I would recommend this to a friend - Pros mentioned:Temperature control
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my coffee warm while i get ready and wrestle my son to get ready as well
I would recommend this to a friend Best purchase ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, it is one of the best items I have ever purchased. I don't think I will ever go with out this mug again.
I would recommend this to a friend- Pros mentioned:Temperature control
Amazing Technology
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mug is amazing, according to my mom. She isn’t having to get up every 5 minutes to put her mug in the microwave to warm her coffee.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re happy to hear the Ember was gifted and your mom has been enjoying her mug!
- Pros mentioned:Color
Ember Mug
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this white 14 oz. Ember cup for my wife and she loves it.
I would recommend this to a friend - Cons mentioned:Battery life
Battery doesn’t last.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size. Unfortunately, battery didn’t last more than 35-40 minutes.
No, I would not recommend this to a friend - Pros mentioned:Temperature control
Great hot cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Keeps coffee hot for hours without the burnt taste
I would recommend this to a friend - Pros mentioned:Temperature control
best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works like a champ. helps my morning routine and keeps the coffee hot.
I would recommend this to a friend