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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2298 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,298 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a chrismas gift for my mom and she loves being able to have consistently hot tea all day long

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for Coffee Lovers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cups are so awesome! Love them! Bought these for a gift, after having one for 2 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, Convenient Coffee Mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ember mug is a great option for those on the go! I highly recommend also purchasing the lid, which improves battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Mug

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift to my boss. She loves the fact that the temperature can be controlled with her iPhone.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there! Thanks so much for leaving a review! We're so happy to hear your boss is loving her new Ember. Thanks for the support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    HIGHLY RECOMMEND!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug does everything it says…..my coffee/tea stays hot, and I am not jumping up and down to the microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    coffee mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug! keeps my coffee just the right temperature! I don’t have to keep heating up my coffee or drinks now :) def recommend!!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    YES

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny!!! Highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No more cold coffee for me!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be frustrated at my coffee going cold. No more! Works great, easy to setup and customize for what matters

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how ut keeps my coffee hot for a while and lobe thay it holds more!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked as promised and warmed the hand that was holding it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwaver gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a gift to someone who constantly warms coffee in the microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mug and Gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is great and at an unbeatable price ($99 when I purchased it on sale)! Great Gift for the holidays and everyone enjoyed it. I do want to see how long it will last, the coating seems to have trouble according to other reviews, so be on a lookout for that nonetheless.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    YES

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but amazing. Having a custom temperature and no microwaving to re-heat is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent cup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cup. Keeps my coffee at desired temp for about an hour. Now all I need to do is get my wife one so she can give mine back.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you and your wife have been enjoying your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Mug

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mug makes a great gift for coffee and tea drinkers.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for intent, lasts throughout my morning routine, nice and hot. Will buy another for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    She loves it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best mug ever!!!! My friend loves that she can finish her cup of coffee, warm to the last drop.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    very convenient!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and very good at what it’s for, amazing to be gifted this

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    hot!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as gift. ''Keeps beverage hot throughout my day @ my desk''. Mug keeps me from microwaving my tea.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We're happy to hear you gave the Ember as a gift and it has been enjoyed since! If you have any questions or concerns, please let us know. Thank you for your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this it’s as Christmas present. It’s was a smash hit (for a GEEK)!

    I would recommend this to a friend