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Customer reviews

Rating 4.5 out of 5 stars with 2303 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,303 reviews
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    nice mug

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    app is really well done, mug warms up super fast. only con is sometimes is has connectivity issues

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good But Battery Life Is Short

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee cup is a neat concept. Is it worth $129? Probably not but it does keep my coffee hot. Saying the battery lasts 80 minutes is very optimistic. Keeping my coffee at 140 degrees give me about 30 minutes before the red light comes on and it no longer warms my coffee and I have to put it back on the charger. Finally, you need to download the app to be able to adjust the temperature. I would prefer a "dumb" version where I could adjust the temperature on the cup itself.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help! We appreciate your feedback! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps it at your desired temp.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it claims to do. It keeps beverages at desired temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Cadillac of coffee cup warmers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ember! My coffee stays at my desired temperature the whole day! It is a little pricey but I think well worth it. I wish more colors were available besides black and white.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi WoollyBully, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug and appreciate the feedback - we'd be happy to pass this along to our team! If you have any questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember temperature-controlled mug - outstanding!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using one of these terrific mugs at home for over a year. Once you have had one it is difficult to live without, hence this new one for the office. This ingenious product delivers exactly as promised keeping your tea or coffee at exactly the preselected temperature for over an hour off the base and indefinitely on the base. I thoroughly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use every day! Keeps my coffee and tea at a perfect temperature. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Keeps coffee hot, ego high aside wife’s white one.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great gift for parent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for elders! Can be a little hot but that’s as intended, good for reheating coffee/tea and still taste great

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!!! I'm not quite sure WHY we didn't purchase it sooner but it's a gem. I enjoy taking my time and sipping my coffee without the worry of it getting cold. I only wish the charge lasted a little longer.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent coffee mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful coffee mug keeps my coffee hot for quite some time. I like the larger capacity. Definitely prefer the dark colored mug. An excellent investment.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Bluetooth was a pain, but works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few issues getting setup with the app but once that was settled it works great and keeps coffee hot. Very expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    It is great, and you are worth it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially amazed, and embarrassed, that I spent this much for coffee mugs. But after using them daily we are hooked. At breakfast, even with delays while studying the newspaper or interrupted by a phone call, we can pick up our mugs and the coffee is still the correct temperature. Luxury? Sure. Cheaper to just take a glass mug to the microwave? Sure. But this is so much better! (By the way, 30 seconds in a microwave changes the flavor of coffee by extracting more chemicals from the "fines" which get through the filter)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extend Your Morning

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised, perfect during the cold months to keep the coffee warmer a littler longer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Works good sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't connect all the time and have to keep resetting it but when it does connect it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Temperature control

    Rated 5 out of 5 stars

    Got it on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On sale completely worth it. Easy to use with app, always keeping coffee the perfect temp. The color is really nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Good and does it’s job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps everything warm. Does what it says it does. It’s good for one cup, so kind of sucks to refill if you drink a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome product with one MASSIVE flaw!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this mug. It is a wonderful product that provides and keeps my Americano hot. HOWEVER! As much as I LOVE this mug there is a huge flaw of this mug. The battery life. The purpose of this mug is to keep my coffee hot for a long period of time… but when the battery life of my mug is like an hour, it doesn’t last as long as it should. Basically you have to keep it on the charger otherwise it will die quickly and you just have a $100 mug. So in conclusion. AWESOME product that when it has battery, works amazing. It just doesn’t last long enough on a charge!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Not disappointed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I each received an Ember mug as a gift. We weren't sure if they really worked. They do! We've been using them for over 2 years and love them! I'm a coffee drinker, but also drink tea. I'm able to set the temp that I prefer for whatever I'm drinking. We use them every day and recommend them to anyone who enjoys their coffee or tea the same temp with every drink.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great mug!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ember mugs are great if you enjoy hot coffee. I have a charger and extra heater so I can enjoy hot coffee for hours. Standard mugs lasts 1.5 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Love This Mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift and my friend loved it! Especially the color and as an avid tea drinker, he can't get enough of it. I did purchase this on sale so not sure if the color of the mug matters.

    I would recommend this to a friend