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Customer reviews

Rating 4.5 out of 5 stars with 2303 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,303 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Suggest This Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent - works as expected. Keeps coffee the desired temperature for as long as I need

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great with one ding

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it keeps the coffee at the perfect temperature for me. The battery won’t last more than 50 minutes off the charger, but I usually drink it with the charger nearby so that’s fine. My only ding is that the charging pins stick after a while and it struggles to maintain a connection to properly charge

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A must for coffee drinkers!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife for Christmas. She absolutely loves it! I’m not a big coffee drinker like her but tried hers out. You don’t realize how good a coffee is when it’s the perfect temperature though out the cup. I’ve since had to buy my own Ember mug. The wife says it was the best gift I had ever got her. Not sure how to take that seeing that it was just a coffee mug. But I know she is happy and me not so much. How am I ever gonna top this mug now?

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very nice mug, mediocre battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for a family member for Christmas, and the recipient really likes it for their tea. It is very well insulated on the outside so you don't burn your hands holding the mug like some others. Only complaint is that the battery life isn't the longest, but I saw that the lid you can buy may extend it to a certain extent, so that may be worth a try.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and works great, easy to use and worth the money for any one who would like to enjoy their drink for a longer time, or someone who has a lot of multitasking

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Leilia, thanks for sharing this with us! We’re glad to hear you’ve been enjoying your perfect temperature in your Ember Mug! Ember

  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Great cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup! Keeps my coffee hot for at least an hour. Easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    my 4th

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things. This is my fourth one and I've been happy with all of them. They are great if you're not the type to drink your coffee fast, they keep it warm for a couple of hours, or all day if you have it on the charging coaster. I highly recommend them. A little expensive when not on sale though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Love Coffee? Check this out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my friend who loves coffee, she fould it very easy to use and loves how you can adjust the temp on the app

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Keeps coffee hot. Battery could last longer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Keeps coffee hot as advertised. I thought the battery would last longer though. It only lasts an hour, maybe a bit longer. Overall I am happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves a hot cup of coffee, so this either required a thermos or multiple trips to the microwave. He loves his new Ember. Always just right.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Temperature control

    Rated 5 out of 5 stars

    Love my Ember Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful mug! Love the color. The temperature control is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present for the Wife. She has been wanting one for a pretty long time. Seen a few reviews showing that the interior coating coming off and my only guess for the reason for that is that maybe they used a frother. Anyways this only gets hand washed and it is performing like an absolute champ. Do wish that they had a 20oz that was not the tumbler though.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great mug. I have it next to me throughout the day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Wish the maximum temperature could be set to 155 as 145 is just about warm for my taste. I was debating between 10 and 14 oz due to additional cost. But ended up going for 14 oz and glad that I did. 10 oz would have been too small and require frequent refill. You might as well heat in the microwave on refill visit. 14 oz also carries perfect amount of heft and feel. You know you are holding something good with or without your tea or cofee. That said, be careful while washing (handwash only) as the contact points (the two circular rings) with charging coaster are visible and exposed.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi jklap, thanks for taking the time to leave a review! We're glad to hear you've been enjoying your 14oz Ember so far and appreciate your feedback about temperature range - we'd be happy to pass this feedback to our team as we continue to improve! If you have any questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ember works well. Maintains a consistent temperature. Only complaint would be regarding the length of time the cup is able to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    No more lukewarm lattes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always on the fence about getting this mug but after getting one I do not regret it. There are plenty of times I was unable to finish my morning latte and I would just end up drinking it cold or like warm. But after getting this mug I can now enjoy it warm all the way until the end.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Keep drink at just the right temperature!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee at the correct temperature. Battery life is a bit shorter than desired, but if on the charger it works for multiple cups throughout the day. Good investment.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi DavidinAZ, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember so far! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please reach out to us at support@ember.com so we can help! Ember

  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Warm beverages even in cold weather

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it keeps my beverages warm. Easy to use and keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Present for my wife; got major points

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has a home office set up with a mini fridge and coffee maker, and when she’s home working, she spends hours on video conferences, and when I happened to drop in on her, I noticed her coffee was often left sitting on her desk partially full. I know she likes hot coffee so I surprised her with this so her coffee will always be hot, and she is thrilled with the results, saying she never realized how much she missed having a hot cup of coffee during the day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Smart Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great gift! Keeps everything warm and is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! Keeps tea and coffee at a good drinking temperature. Not too hot, not too cold.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Great to hear you are enjoying things at your perfect temperature. Thanks for your valued feedback and support! Ember