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Customer reviews

Rating 4.5 out of 5 stars with 2303 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,303 reviews
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Warm beverage lover companion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mug. Keeps my coffee at temperature I set for as long as I need it to be. Easy to pair with phone. Also easy to clean after use

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there! Wow, thanks so much for leaving such an awesome review! We are ecstatic to hear you've been enjoying your Ember and appreciate your support - if you ever have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Size, Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A functional indulgence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size. Attractive. Works well. But it is yet another electronic and luxury device. It requires careful cleaning and handling (no dishwasher, avoid getting bottom wet), and electricity. It is not for everyone. There are other ways to prevent cold coffee. That said, I use it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and keeps my coffee hot! Very slick color

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent piece of technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of technology. I use mine everyday. The battery doesn’t last too long, maybe 2-3 hrs off the charger. But does what it needs to do and satisfying at that. Works well and very simple.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    after learning about how it works, it's nice to ha

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely not a necessity, and I wish it was a bit more reliable in terms of when it keeps my coffee hot and when it turns off. I'm figuring it out as I use it, and it's nice to come back after an hour or so and find my coffee nice and hot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Great product,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ember Mug is Easy to set up and program, keeps you hot beverage at whatever temp you set. Will last for 2.5 hours without charge. Need to electric for base to charge mug.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember rocks!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always complaining because my coffee gets cold before I can drink it. My new Ember mug has changed all of this. I customized my coffee’s temp and it suits me perfectly. Best investment and gift I have had for a long time. So happy with this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps beverages warm. Easy app to use. Enjoyed it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great mug less reheating the Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the wife she loves it wish it had better battery life..By the way when your charging it while drinking it won’t charge the battery it just keeps temperature..

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Get the bigger size!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bigger size is the way to go. Keeps your coffee warm and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Self Warming Mug Money Can Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our fourth ember mug in our collection and we use them daily. The battery lasts a decent amount and being able to set the exact temperature really puts the icing on the cake.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember 14oz mug - blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Ember mugs, especially the blue color! It keeps my coffee warm down to the last drop. I love that I can set the temperature to the level that I like. I definitely do not regret my purchase. Also, I was very impressed with how fast Best Buy delivered - next day!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    App

    Rated 4 out of 5 stars

    Wife loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for the wife for mothers day. She loves her coffee crazy hot and this cup keeps out that way. Having trouble connecting on the app, but the cup still works

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Momma’s Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves to sit and have coffee before work but I’m constantly going downstairs to reheat but not with this mug . It’s incredible how it keeps her coffee a 140 degrees for so long and I ordered a cover which makes it last even longer . She loves her cup !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug use it every day I would highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Wish the battery was better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a great mug, Seems like I had to keep it on the coast at all times to keep the battery going, I could only get an hour or something out of it. Also seemed like it took awhile to charge. If you can keep it on the charger most of the time you'll be okay. I also wish it was more durable. I have heard alot of people chipped theirs and I am trying not to do that, so I have to be careful with it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Mug!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really great to keep my coffee at exactly the temperature I want it. My one complaint is the battery life, as someone who can take longer to drink my coffee (i.e. why I wanted the mug), I have to be able to set it on the charger while I'm drinking it for it not to die before I'm finished.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Couldn’t go without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup works great and greatly increases the pleasure of a hot cup of coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Mother’s Day gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it especially because she set it to the temperature she takes her coffee and stays hot while she is busy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup. Works extremely well. It’s too bad the price keeps jumping around

    I would recommend this to a friend