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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2303 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,303 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing Mug!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug so much! I tend to take my time drinking my coffee and this helps from my coffee from getting cold and keeps things warm. Such an easy set up as well!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this on impulse, best decision ever so happy, my coffee is never cold. App is easy to use also, if you’re thinking about it just do it

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember mug really works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ember mug bought four as Vhristmas gifts including mug top.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfectly cup of coffee ☕️!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ember mug is perfectly as advertised! The coffee and tea stay warm up to 90 minutes. The app is user friendly. No more warming up cold coffee and perfect for any coffee or tea drinker!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s a cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s actually a great product! Does what it’s supposed to do and my wife absolutely loves it. She is so happy with it I may have to get one for myself.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it, but could use some improvements.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and use it several times a day. (8am-9pm). The reason I gave it 4 stars; The app could be better, the light on the cup could be more intuitive, and battery life could be better (1.5 hrs without charging).

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Birthday Present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife for her birthday since she can never finish a cup while it’s warm. She loves it and I was thinking about getting one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    My wife loves it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this for my wife whos always busy and always lets her coffee get cold she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee hot all day long. Easy to use with the app and allows me to control the temperature. Definitely would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The hotter longer mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides my mug that my dog got me showing a drawing of me and him sitting side by side, this is my favorite mug!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeping my coffee warm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been perfect for my wfh situation. It helps maintain coffee and tea warm over extended period of times.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember mug ☕️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ember mug! Coffee and tea stays nice and hot!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee mug

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for my wife as a gift, she absolutely loves it. The mug keeps her coffee warm much longer than any other coffee mug.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love my coffee in this cup

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only downside is that the cup stains after awhile, so I exchanged for the darker color and no more problem. keeps coffee perfect temp to the last sip. I use it daily

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for home or office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug. Perfect for working from home or in the office. Keeps coffee at the perfect temperatures and the app allows you to specify drink type, ounces, and even room for cream!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect mug to keep warm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it keeps the drink warm but also tells you when its at your ideal temperature just in case its too hot. Let it be known that the white mug is prone to staining when drinking black/green teas

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best mug ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mug! I don’t have to worry about my coffee getting cold after I make it. The app shows you the temperature and you can adjust it. Now I can get rid of all my other mugs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great cup!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my partner who would microwave her coffee and tea every 5 minutes. Easy to use, good app, and shes happy. Expensive, but is perfect for the perfect person.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice and Useful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my step mother for Christmas. Super nice for big coffee drinkers (which she is) she's been using it every day while doing her college work.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    HOT and good battery life!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanna win some brownie points? If you or your wife drink coffee (other other hot beverages) this is the way to go. Wife loves the 10 oz. mug, she REALLY likes the 14 oz. and the extra time it keeps stuff hot!

    I would recommend this to a friend