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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2303 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,303 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Beautiful color perfect temperature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my Son in Law. He loves drinking tea during his work day. He is really enjoying this mug and my daughter loves the color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family was thrilled with the gift! They said they looked nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Set your desired temperature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised. Keeps the drink at the predetermined temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife who constantly has to heat up her morning beverage throughout the morning and hasn't had to do that since getting this mug. App is easy to use and she loves the special edition blue from BB.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great present

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present for wife. She already has one; this is a “travel” mug. She LOVES always-hot coffee. Genius invention. Once you have an Ember mug, you’ll never want to drink coffee in anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting to get this and glad I decided to finally make the purchase, always tend to leave coffee to get cold now don’t want to worry about it anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    Tea for me!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This lil cup is pretty darn cool, I drink a lot of yea and who likes drinking it cold in the mornings?? (Not me!) kepts or reheats your drinks, love it!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very skeptical at first however, after using this a few weeks I can safely say most other reviews are 100% correct this thing is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Loved my first so much this was a gift for a hubby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Ember cup. Matter fact, I loved mine so much that I knew my husband would enjoy it and this was his Christmas present this year.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new 14-ounce Ember Smart Mug2. I had an initial issue with the coaster (mostly user error) that was resolved quickly by the Ember support folks. You don't think you need this, but once you get it, you won't know how you got along without it... Highly recommended!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember so far and our CX was able to help! If you have any additional questions, please feel free to reach back out. Ember

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Pricey gadget but really nice for cold mornings.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug and it does what it is supposed to. Just wish they had it in a larger size, my coffee disappears before I have a chance to really test the mugs heat consistency. It is really pricey though.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Works as intended, sometimes too hot!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for the reason it was made, to keep my coffee warm or hot...or to reheat it when I forget to turn it on. It should be closer to $50 though as its just a cup that keeps things hot. MY FAVORITE USE IS MAKING GREEN TEA WITH IT!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Keeps the coffee hot!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this cup! It definitely keeps my coffee hot and at the temperature that I set. The only downfall is that I with it was bigger, I set my K-Cup at 12 oz and it fills it almost to the rim. I don’t know how they claim that it is a 14 oz cup.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember mug

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think I would enjoy using this cup but it truly keep your coffee hot from the moment your pour your coffee to this cup until hours later

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Ember Smart cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee nice and warm. I wish it had a turn-off button, though, so when liquid is very low, it doesn't cook it. I am pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    It keeps coffee hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised! Use the app and set your coffee or tea hot and even tells when to pull the tea bag

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my college age daughter for Xmas. She drinks tea most days and is always up reheating. She loves this and says it works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Smart Mug!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my wife as a Christmas gift...she loves th tech stuff. Was a big hit! Loved the ability to set colors on the LED, as much as how well it keeps her drinks hot. She's still talking about it!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Bougie mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my husband and Amber mug couple years ago. It was only a 10 ounce mug. No I upgraded. he loves it. No more microwaving reheated coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Mocha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives a wonderful cup of coffee at perfect temperature

    I would recommend this to a friend