Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$149.95

Customer reviews

Rating 4.5 out of 5 stars with 2300 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,300 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee mug

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much, especially on these cold winter days!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Beautiful color perfect temperature

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my Son in Law. He loves drinking tea during his work day. He is really enjoying this mug and my daughter loves the color!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very skeptical at first however, after using this a few weeks I can safely say most other reviews are 100% correct this thing is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love my coffee in this cup

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only downside is that the cup stains after awhile, so I exchanged for the darker color and no more problem. keeps coffee perfect temp to the last sip. I use it daily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfectly cup of coffee ☕️!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ember mug is perfectly as advertised! The coffee and tea stay warm up to 90 minutes. The app is user friendly. No more warming up cold coffee and perfect for any coffee or tea drinker!!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keep your hot drinks hot the whole day!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first saw these, I thought that they are absurdly priced for its purpose. I have been trying to cut my caffeine intake and thought that this would help — and it did! This allowed me to lower my cups from 5+ a day to 2! All because my coffee stays hot even if I forget about it because i get busy working. The app allows you to control the mug and set to a specific temperature you like. The mug is well built but is NOT dishwasher safe. It is ceramic coated so it doesnt affect the taste of your drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great cup!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my partner who would microwave her coffee and tea every 5 minutes. Easy to use, good app, and shes happy. Expensive, but is perfect for the perfect person.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great mug except the battery life.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart mug. Works really great to keep my coffee warm at the perfect temperature at my desk. The only reason I did not give it a 5 star is because the battery life could be a little better. I did get around that by plugging in the coaster on my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting to get this and glad I decided to finally make the purchase, always tend to leave coffee to get cold now don’t want to worry about it anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Dad Gift

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two full years of being a dad and I can finally have a hot coffee. Buy one for home and one for work.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for home or office

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug. Perfect for working from home or in the office. Keeps coffee at the perfect temperatures and the app allows you to specify drink type, ounces, and even room for cream!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great for an hour of hot coffee

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for one hour of hot coffee if not using the charging base. Most of the time this is more than sufficient. The downside is that after that hour, the mug requires 2 hours of time on the base to recharge. Ideally, it works better ON the base, but I don't have the room just yet (working on that).

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi LoriH, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback regarding battery life - we're happy to share this with our team as we continue to improve! If you have any questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Loved my first so much this was a gift for a hubby

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Ember cup. Matter fact, I loved mine so much that I knew my husband would enjoy it and this was his Christmas present this year.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Keeps my coffee hot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ember and the new color! I’ve had 2 before!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Exclelent!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's there to say? I have several Ember cups. All perform exceedingly well. This is my newest. It's an exclusive blue color. I believe this is a Bestbuy only model. So, yeah, It's a no brainer. You get a one-of-a-kind color of an excellent item. So get it already.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We appreciate your support and couldn't agree more about the gorgeous Best Buy blue mug! We hope you continue to enjoy your Ember Mugs - if you ever have questions or concerns, please feel free to reach out to us so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Smartest mug yet!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY MUG! Never another cup of hot coffee! I have the white model and it did stain a bit in the bottom, but I love the way it functions and I can select my temperature from the app. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best mug ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mug! I don’t have to worry about my coffee getting cold after I make it. The app shows you the temperature and you can adjust it. Now I can get rid of all my other mugs!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it, but could use some improvements.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and use it several times a day. (8am-9pm). The reason I gave it 4 stars; The app could be better, the light on the cup could be more intuitive, and battery life could be better (1.5 hrs without charging).

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect mug to keep warm

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it keeps the drink warm but also tells you when its at your ideal temperature just in case its too hot. Let it be known that the white mug is prone to staining when drinking black/green teas

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember mug

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think I would enjoy using this cup but it truly keep your coffee hot from the moment your pour your coffee to this cup until hours later

    I would recommend this to a friend