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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2303 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,303 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    a morning must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a total must have. keeps my coffee hot for long time.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Charging

    Rated 2 out of 5 stars

    Broke after a month, no support from Ember

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great while not worked but stopped charging after a little over a month. One of the charging pins is now recessed and doesn't contact the mug. Reached out to Ember, but their support is terrible. It has been nearly two weeks and I haven't received a response. Now I am afraid that the battery will be damaged from sitting in a discharged state for too long.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her ember. She uses it all the time. This is a great gift.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Heats well and great size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the smaller size, but it was too small. So, i got this bigger size. Love how seamlessly it syncs with my phone and its a perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent smart mug keeps beverages hot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Allows setting of custom temperature which holds for over an hour when off the charging coaster. I am going to buy another one.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Dad Gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two full years of being a dad and I can finally have a hot coffee. Buy one for home and one for work.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    There’s a science to the perfect cup of coffee…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    …and Ember Mug definitely helps your chances at achieving it. Temperature regulation of your favorite hot beverage is a game-changer. And for those who pay a little extra for appealing, sleazy, understated aesthetic, this mug is the way to go.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great - but needs a real off button

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ember mug works well and I am very excited to have it. The only con is that I feel like you can't really turn it off, you just have to let it die (which doesn't take long).

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome Buy. Must have for work from home people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is just awesome. I got it for my wife who used to go and heat her coffee in the microwave like 3-4 times a day. After this mug she is able to drink hot coffee right from her chair. I think while working from home, this is really a great product to buy.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Phoenix221, thanks for taking the time to leave a review! We're glad to hear your wife has been enjoying her Ember so far and no longer needs to reheat her coffee, especially while working from home - thank you both for your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps coffee warm and fresh until it’s gone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing it keeps my coffee warm when not on charging plate and does the trick just walking around can sip on nice warm cup of joe all day

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great... but is it worth it?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was randomly chosen for my wife who needs her coffee to stay hot or she will heat it up every three minutes, and it bugs me. This product is pricy, but it works well and has kept us happy since.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Fabulous Essential for Avid Coffee Drinker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know how I survived without this! No longer am I tied to the microwave. Greatest invention ever! I do recommend this larger mug because it allows more choice. I am getting more for gifts, but waiting for the same sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Wife approved!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife said it’s the best thing ever! She takes a while to enjoy her tea and it is great. It’s not meant for someone who could finish their drink in under an hour. If that is you, save the money!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Love it, but lost battery power

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my Ember mug, but this is the second one i have purchased and it has already lost battery power in less than a year and 2 months. I am 2 months out of warranty on this one. So $150 is a steep price for a mug that only works for 1 year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well! It is very convienient and stays warm

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great, Smart Mug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this Smart Mug. It does take awhile make tea in but if you already have hot liquids in it works great. It’s not dishwasher or microwave safe. It’s notifies your phone once it has reach a specific temperature and indicates battery life. The smart liquid technology is very cool.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Price

    Rated 3 out of 5 stars

    Is it REALLY convenient??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but needs a charge constantly. Therefore i think its overpriced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ember mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cup Sometimes the charger has worn out but they sell replacement chargers. Only drink my coffee with that mig

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Mug Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my brother’s birthday but indeed I already have 2 ember mugs at home love it no more microwaving coffee I drink my coffee slow during the morning it’s the best I highly recommended it if you are a coffee drinker

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given to me for Christmas- love it! No problems, heats up quick! No longer reheating my coffee several times! Love the blue! So unique!

    I would recommend this to a friend