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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2303 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,303 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tea and coffee lovers need this! I absolutely love it

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    smart mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice cup, keeps coffee at the right temp. recommended

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this cup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big tea drinker and I use this cup almost everyday no matter how much time has passed my tea is always at the perfect temperature and looks super cool on my desk. The days of not finishing my drink because it’s cold is over!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it says. It keeps beverages hot for an hour or 2 after it is off the charger.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hot Dang!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't think this was that cool until I actually won it in a raffle and used it for the first time.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love the mug, wish the battery lasted longer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Ember in the household. Love them, and rarely use other mugs now. Just wish the battery lasted longer somehow. Also wish it was easier to pair mugs to multiple smartphone devices.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hot beverage mug. I got this for my wife because she was constantly reheating her coffee in the microwave. No longer. Mug keeps her coffee at whatever teperature she sets.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review! We're happy to hear your wife has been enjoying her Ember and we hope you get one for yourself as well - we appreciate both of your support! Ember

  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom and she loves it. She is a hot coffee drinker and she can nurse one cup of coffee for hours. This keeps her coffee warm all day. I bought this when it was on sale but I’d probably buy it at full price. I recommend this product. The app is pretty user friendly. My mom is in her 70s and has no problem using the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Steve’s Copper Ember Mug Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is the best. I live the color and use it daily. The ease of setup and extended battery life compared to my early generation mug provides me with warm coffee every morning. Great mug.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much, especially on these cold winter days!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Mug! Doesn't hold a charge long

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mug for my husband. He loves it! His only compliant is it doesn't hold a charge long. Which is why I rated it at 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cup doesn’t get hot but your drink stays the temperature you like it to be. The simple functions it provides versus a warmer plate.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great, albeit pricey mug.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee at the perfect temperature for me. I love being able to change my preferred temperature via the app and it will increase or decrease the temperature in a few short minutes. Ember is the only mug I use to drink my coffee in anymore

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi mrstefani2021, thanks for taking the time to leave a review here! We're happy to hear you've been loving your perfect temp in your Ember and it's been your go-to mug recently - thank you for your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    You need this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mug! It is so nice to have the last sip of coffee as hot as the first! This is the third Ember I have bought, aside from my own. The others were gifts, and everyone says the same thing, “ I love my Ember”! Easy to use app makes this mug a must have!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review! We're glad to hear you've been enjoying your Ember and have gifted this to others as well - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this Mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more cold coffee!! Yay! Battery lasts about 90 minutes, which usually gets me through 3 cups full while working! Perfect for me!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Worth it if you nurse your coffee vs gulping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats microwaving a cup of coffee multiple times and a better experience than drinking from a thermos-style mug. I highly recommend getting a lid as well

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Game Changer!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weekend mornings will never be the same. I love this mug so much! It really good for a couple hours of warm cups of coffee. I will fill it and then come back 10 minutes later to a perfect cup of coffee, instead of a cold cup like I used to.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there! Wow, thanks so much for leaving such an awesome review! We're happy to hear you've been able to take your time drinking your perfect temp with your Ember Mug - we appreciate your support! Ember

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Keeps my coffee hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ember and the new color! I’ve had 2 before!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ember coffee cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee cup…Fast charging and easy to use with app… love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ember rechargeable mug

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ember chargeable coffee mug is a phenomenal product. It’s easy to clean, easy to use and works great! I love it! It is a must for s as my coffee or hot tea drinker!

    I would recommend this to a friend