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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2303 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,303 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate cold coffee but I love to linger over a cup. This allows me to sip and savor. Y on,y criticism is the battery life. It lasts less than an hour. Lengthen the battery life and this would be five stars.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Kate, thanks so much for sharing! We're happy to hear you've been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to reach out to us at support@ember.com so we can help! Ember

  • Rated 5 out of 5 stars

    It keeps your coffee HOT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oled has been a game changer for a person who likes their coffee really hot.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for coffee connoisseurs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is amazing. It is the perfect size for a big cup of coffee and keeps it hot for a long time. My husband loves it. The handle is a really good size, too. I would definitely recommend this product; you won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Pricey, but worth it to me.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I one of those electric warming trays that kept the last few swallows of my coffee hot, but it couldn't handle a full mug. This does. Pricey, but does the job where others don't.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Keeps the coffe warm

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Really easy to setup and use once i pour the coffee in and turn it on to the setting i want it never goes cold and thats all i can ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    An excellent accessory in a house full of kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this mug almost every day. As long as you remember to keep it charged, it does a nice job of keeping your drink warm. It’s very handy in a house full of kids where you don’t get to sit down and enjoy your drinks in one sitting.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember stainless steel 12oz programable coffee mug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it about 2 weeks, app shows brew/pour yemp,then gets it i feel comfortable drinking coffee(135-137•) Would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned the tall original model for a long time and just purchased this unit. I’ve it! Use it everyday at my desk

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely changed morning coffee. No need to freshen aka warmup your cup because Ember keeps your coffee warm to the last drop.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would recommend! Keeps coffee at the perfect temperature!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great cup for work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup is what I needed at work. I can come back to my desk and my coffee is still the perfect temperature. It heats quickly and shuts off when empty. I am pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Just what I needed!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug, keep my coffee at just the right temperature for a long time. Awesome capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love My Ember Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug! Keeps my drink hot to the last sip.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 5 out of 5 stars

    Small but powerful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved that it warms up pretty quickly, only thing ive disliked is that it needs to always connect manually via the app to start working

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome cup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife and she really enjoys having her coffee and tea at the perfect temp while she finishes her cups. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the slow coffee drinker too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second mug purchased after the first one's charger died. Really enjoy this product throughout the day! Easy to clean as well.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for the hot coffee drinker!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug has changed the hot coffee game for me! Normally hot coffee is the perfect temperature for such a short period, but now this can keep it just right for hours!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the look. This was bought as a gift and the recipient really loves it. Keeps the liquid hot and fresh. It was worth the buy!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! It keeps my coffee warm as expected and I don’t have to use the microwave for this anymore

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new one for the bigger size. My older ember is used daily and going strong at 7 years old. No more tossing a cup of cold coffee.stays warm for hours and still tastes fresh

    I would recommend this to a friend