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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2303 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,303 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works well and keeps my coffee and tea warm. The instructions were easy to setup with the required app.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter says this was a wonderful Christmas gift! She is a nursing student and right now a lot of instruction is online. She doesn't have to worry about cold coffee while in class and she can enjoy it from a regular mug rather than a travel mug!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this! We're glad to hear your daughter has been enjoying her Ember, especially during her online classes - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this mug!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug! I have one for the house and bought second one for the office. Keeps the coffee at the perfect temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Throwing out the rest of my mugs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mug! It keeps my morning coffee hot when it’s freshly brewed and my dog decides it’s time to go for a walk. This mug has not failed me yet!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee and tea at the perfect drinking temperature. My only gripe is i wish the battery lasted longer.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great mug, maybe not for everyone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the mug, it is stylish, but the max temperature this mug can hold is less than I would like, I would like to keep drinks a bit hatter than this. Pricy for a mug but I guess you want to control it over Bluetooth, you gotta pay the price for it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great concept and cup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup and so Great to have a hot cup of tea until the cup is finished! We like our tea hot, only exception is Iced Tea so we are Really Enjoying this mug, great idea and hope it lasts a Really long time. Actually considering getting another!!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Super, thanks for leaving a review! We’re glad to hear you’ve been enjoying hot tea with your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Very nice mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love it. Keeps my coffee and tea warm throughout the day. Thank you for such a great product and fantastic idea !

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ember cup! Customizing the temp. Of my coffee was the best thing I didn’t know I needed until I got this cup!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works well, not perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for a family member. This has worked well for the last 5-6 months, but the battery life is not as good as I thought it would be, and I am never happy when I have to an add an app to a phone to make something function.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi BonkersMcTonkers, thanks for leaving a review! We hope you can still enjoy your Ember Mug and appreciate the feedback about battery life and the app. Battery life can depend on a number of different factors and the mug is functional without connection to the app, but if you have any questions or concerns, please reach out to us at support@ember.com so we can help! Ember

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love this cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cup. Now that I have it, I cant live without it.the charge does not last a long time. Thats my only gripe.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    I love my Embers, yes Embers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Ember mug from Best Buy. I got the Travel Mug2 first. And love it. The support from Ember is amazing should you need it. I had a bad lid thta they replaced for free. Just had to call them. This cup I just bought is for use while at home. I cannot emphasis enough how nice it is to have a quality product like this to help me enjoy my morning joe. I’d give it 6 stars if I could. thanks best buy and thanks ember.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps coffee always the temp you want

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two sets for gifts because we love ours. Keeps beverages exactly the temp you want. Put your coffee cup aside and come back and want hot coffee, no problem with this mug

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember number 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elegant design works as advertised. Easy to program temperature. This is our 3rd mug.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Purchase Ever!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug has completely changed my life! This keeps my coffee at a great drinking temperature so I don’t have to rush and enjoy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for an hour.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these over a years time. The first seems to working OK but it is white and terribly stained from coffee. I followed instructions for cleaning but it is still brown on the inside. The second was blue and I thought that would look better being a dark color. Unfortunately the blue one would not maintain temperature when half full so sent it back. I like the idea of keeping beverages hot but it is s high price to buy. Check out its performance while you can take it back.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Execllent to keep coffee hot!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a habit of making coffee and forgetting to drink it since i am on a lot of calls for work in the morning. It goes cold very quickly. This mug is the PERFECT solution.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great cup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how much my fellow office drones like to crank up the AC my coffee stays warm!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Coffee Cup EVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my father who loves it and uses it every day. Excellent mug.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life does not last that long. Had to order an extra charging base to place on my desk.

    I would recommend this to a friend