Customer Ratings & Reviews

Such a great mug. Highly recommend it. Keeps coffee super hot and works like a charm! Great peoduct overall

[Employee of bestbuy] The mug works wonderfully without any crashing, and maintains the temperature pretty consistently.

I don't know how I lived without this mug! I have already bought a second one weeks after the first. I love having my coffee or tea at perfect temperature all day. The Best

This is my fourth ember cup. These things are amazing for the person who likes their coffee hot and sips on it over some amount of time. Cups work great, keep charge for at least 2 hrs usually and they look great.

it does an amazing job at keeping my coffee warm. Sometimes I’m so busy I forget where I left my coffee mug and when I find it it’s still nice and warm.

This mug is a perfect little warm up for your coffee as you work from your desk. The set up is a bit confusing but once you get it going its one of those creature comforts you wont want to give up

Love this cup! My fifth purchase! Easy, works perfectly. I own both mug and cup and have given as gift!

Love this cup! With my busy mornings, me and my gf leave coffee sitting out all over the house. Love being able to come back to a warm cup of coffee without having to microwave the mug.

Works great! Was initially worried about some of the reviews mentioning difficulties using the app, but so far I’ve experienced no issues. Using the mug without the plate is still recommended though, as the coffee taste seems to alter very slightly after extensive use during a single sitting

This product is genuinely one of my favorite purchases, although I do wish it was a bit cheaper/more affordable.

I really like the mug but the app to control and update the mug is absolutely terrible. Haven't been able to update the mug since getting it but doesn't stop me from using it.

The Ember mug is a high quality item. The description is very accurate. Performs as stated. This is perfect for those who enjoy a hot beverage - without repeated trips to the microwave. Highly recommended.

This was a Christmas gift to my husband. He was so delighted to receive the Ember-temperature control smart mug.

This was a great gift for my wife, who typically warms her coffee up in the microwave several times a day. It keeps her coffee at the perfect temperature - she loves it!

I need to start by saying I love these mugs. I love having steaming hot coffee from beginning to end. That being said they have one major caveat. These things break apart inside and they don’t last long. The bottom flakes off. Always stirring the coffee in a different mug before putting it in here and rinsing right away doesn’t seem to help. They make a stainless steel tumbler that’s a thousand times better. We’ve switch to those and have had no issues.

Works great and makes the coffee drinking experience so much better when you don't have to constantly reheat your cup in the microwave. No issues with chipping as other reviews have stated, but I've keep very good care of it.

I use this almost every day (as long as I don't forget to wash it). I love it so much that I started to buy them as gifts. The charge is relatively quick and the app is easy to use.

Bought this as a gift for a friend and she loves it. Easy to use.

This product is great for your office and a great gift! Keeps your coffee warm and delicious throughout the day!

Love it! I like my coffee hot! This has been a game changer as it will keep my coffee at top temperature for a few hours. I am glad that I spent the money.