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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2303 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,303 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife who works from home, she uses it everyday and loves it

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my son. Its perfect for him, he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    W

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great big W. I haven't had to worry about cold coffee unless I've wanted it cold.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Pricy, but great for its niche

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic for slow drinkers. No more tossing your coffee because it went cold or microwaving it over and over. Good for tea too. Do wish there was a slightly larger option and the app was a bit better.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Modern and simple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetically pleasing and does as intended and the app is simple enough for even my grandma to use.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great gift for you or others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mug! I never have to drink lukewarm coffee again. Stays a good temp and has a nice automatic shut-off if you rush off and leave it full. I would definitely recommend this to others!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Stays Hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my wife and she loves it! Bought her a second charger and the travel lid now she can take it to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cup!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Cup, my dad loved it! Easy and friendly to use, would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Morning-life Changing - Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, morning-life changing. Prior to getting the Ember, I was constantly microwaving my coffee to keep it warm. Bought one for my mother and she loves it too.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this cup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Ember mug! Keeps my coffee at the perfect temp. I have bought as gifts and going to buy another one for myself, so a visitor can have a perfect cup of coffee as well while at my house.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great mug. Wish it had manual control.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to keep coffee warm. Wish you could control the heat on the mug itself, but it is what it is. Plus the blue looks better in real life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Miracle Mug

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this mug.. easy and convenient. Keeps her coffee just right.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Essential device for coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very convenient that it keeps a drink warm at my favorite temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Mug. Love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cup for a family member. They were pleasantly surprised and grateful. I also own this mug in a different color. Nice to choose the temperature for your tea and coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot coffee makes a happy wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loved this gift because it stopped her from running back and forth to the microwave to reheat her coffee 5 or 6 times before she finishes her cup of coffee

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Some Like It Hot!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I surely Do. This mug does exactly that! And great Customer Support too!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great concept, but room for improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the active heating feature, but expect it to last a year before the battery experiences issues. The Bluetooth connection also isn't entirely reliable, unfortunately.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great coffee cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and simplistic. App is easy to use. A must have if you set your coffee cup down for periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The recipients of this gift are thoroughly enjoying it! I received one for Christmas as well and love it. I can take my time enjoying my coffee and each sip is as hot as the first. No more cold coffee reheated in the microwave.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review! We’re glad to hear that the Ember was gifted and you’ve been enjoying your own Ember as well! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember 14 oz Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the larger mug after purchasing the 10 oz. My wife likes to drink tea in the afternoon. She usually drinks it in a larger mug so I bought this one. She is very pleased with it and it keeps the tea hot till the last drop.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Markd, thanks for leaving a review! We're glad to hear you were able to exchange your wife's mug for the larger size and hope she continues to enjoy her Ember - if you have any questions or concerns, please let us know! Ember