Customer Ratings & Reviews
- Model:
- CM191415AM
- SKU:
- 11254421
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Cons mentioned:Battery life
Best cup of coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the cup!! My only complaint is that the battery life isn’t as long as I’d hope for
I would recommend this to a friend - Cons mentioned:Charging
Charging base failures!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas gift for my wife less than 10 months ago. Charging became less dependable until it stopped completely. I noticed the inside contact pin in the charging saucer was no longer extending. With a small tweezer I gently pulled it up set the cup in place. It began to charge. I picked the cup to check if the pin had lifted. Nope. Would charge again unless I brought the pin back up and gently put the cup in place. Researching the issue reveals that this is an extremely common problem. DO NOT ALLOW ANY MOISTURE TO GET ON/IN THE SAUCER! How is that a product that is sold so keep beverages warmed is not waterproof?! Replacement charging coaster are $40 each! Found reviewers that had purchased numerous replacements and all had failed in the same way! DO NOT WASTE YOUR HARD EARNED CASH ON THIS PRODUCT! THE CHARGING COASTER RUINS THE WHOLE INTENT OF THIS THING! THIS THING SHOULD BE USING CONTACTLESS CHARGING. EVEN MY TOOTHBRUSH MAKER HAS FIGURED OUT HOW TO FIX THIS ISSUE! A $150.00 ITEM? THE CERAMIC CUP PERHAPS $5.00 T0 MANUFACTURER. THE CHARGING COASTER $2.00 MAX. EXTREMELY CHEAPLY MADE. GREAT IDEA EXECUTED TERRIBLY!
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Thank you for this feedback! Each Ember product comes with a one-year warranty and this does cover the coaster itself! Please feel free to reach out to our support team at support@ember.com, we will be happy to assist you.
To ensure the best experience with the charging coaster, we recommend ensuring the charging coaster stays dry. If liquid does drip onto the coaster, we would simply recommend wiping the liquid off before continuing charging. Please also ensure the bottom of the mug is completely dry before charging.
- Pros mentioned:Temperature control
Great gift idea!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this thing as a gift for my sister and she loves it! Amazing gift idea for someone who loves drinking anything warm!!
I would recommend this to a friend - Pros mentioned:Ease of use
Ember Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I thought it was something I would use on occasion and end up using it everyday
I would recommend this to a friend - Cons mentioned:Battery life
THE BEST ADDITION TO THIS WORLD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It’s literally the best addition to this world!!! The battery doesn’t last as long as expected but overall? BRAVO
I would recommend this to a friend - Pros mentioned:Temperature control
Great purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this coffee cup. Does a greta job keeping coffee hot for a long time. Very easy to use and wash.
I would recommend this to a friend - Pros mentioned:Temperature control
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply put, this cup is amazing. I set this up in my office at work and it keeps my coffee nice and hot the entire day!
I would recommend this to a friend - Pros mentioned:Temperature control
Amazing coffee cup!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderful! Work 8-12 hours a day and I can keep my coffee warm for the whole shift!
I would recommend this to a friend - Pros mentioned:Temperature control
Life changing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life changing. Coffee at the temp you want for hours. It is amazing.
I would recommend this to a friend - Pros mentioned:Overall performance
Keeps my wife's coffee warm
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for the smaller one my wife has for years
I would recommend this to a friend - Cons mentioned:Battery life
Keeps you beverage warmer for longer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps your beverage warmer for longer as designed. Battery life is ok but not great. It would not be an issue if the charging time was faster.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi beseje, thanks for leaving a review and sharing this! We hope you can still enjoy your Ember Mug. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help!
- Pros mentioned:Temperature control
Innovative product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maintains the temperature as needed. For coffee and tea lovers must go product
I would recommend this to a friend - Pros mentioned:Temperature control
Amazing Bday Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hold the temperature really well. Wife loves it, it was a birthday gift.
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Hot hot hot…. HOT COFFEE!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a Chrisymas present for my husband. He was always getting up to rehear his coffee and now no longer has to. The app set up was easy, and now he has hot coffee woth every sip. Might has to look in to picking one up for myself! Highly recommend this product!
I would recommend this to a friend - Pros mentioned:Ease of use
Ember mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my coffee warm and the app is very simple and easy to use
I would recommend this to a friend - Pros mentioned:Temperature control
Must buy for all that drink coffee all day
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using almost every week day for 8 months and it’s a great product. Would definitely buy again, I can have hot coffee all day.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi MoonDoge, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Game changer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Ember mugs! Keeps the coffee warm as long as desired. Now I need the travel version!
I would recommend this to a friend - Pros mentioned:Temperature control
Ember
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product keeps my coffee hot just how I like it
I would recommend this to a friend - Pros mentioned:Overall performance
Nice cup
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for my husband he loves it years it every day which says a lot
I would recommend this to a friend - Pros mentioned:Overall performance
Coffe cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun, practical this is a good idea of gift for Christmas
I would recommend this to a friend