Customer Ratings & Reviews
- Model:
- CM191415AM
- SKU:
- 11254421
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Pros mentioned:Temperature controlCons mentioned:Price
It works but returned it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as intended and keeps the coffee hot. However in my opinion it’s not worth $130 so I returned it.
No, I would not recommend this to a friend Avoid this brick.. Great idea but flawed software!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife bought this for me as a Birthday present. Every time I open the app I have to disconnect and reconnect the mug. I cannot set the temperature of the mug. There is a Firmware update available and it fails to install every time I try and run it, Ember support sent me a list of troubleshooting steps which I have followed multiple times from multiple phones, and nothing works as advertised. I missed the 2 week return window and am stuck with this $130 brick.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Thank you for sharing your feedback! We're always working on improving our products and your feedback is very valuable to us. We do want to let you know that the Ember mug is functional without the Ember app and will heat to the default set temperature of 135F. However, our team is always here to help and you can reach us at support@ember.com for help!
- Pros mentioned:Temperature control
Love my Ember
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it keep my coffee just the right temperature OMG Great
I would recommend this to a friend - Pros mentioned:Temperature control
Coffee warmer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, my wife uses it all the time now and she does not have to go to the microwave any more to heat up her cold coffe.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re glad to hear your wife has been enjoying her Ember and uses it daily!
- Pros mentioned:Temperature control
Great for Coffee Lovers!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cups are so awesome! Love them! Bought these for a gift, after having one for 2 years!
I would recommend this to a friend - Pros mentioned:Overall performance
Ember mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought for my husband bday present his been enjoying it and guarantee worth it…
I would recommend this to a friend - Pros mentioned:Overall performance
Highly Recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a friend as a gift and he absolutely loves it and uses it every day. Am now strongly considering one for myself.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Cansis, thanks for leaving a review here! We're glad to hear the Ember was gifted and they've been enjoying their mug - we hope you get one for yourself as well! If you have any questions or concerns, please let us know.
- Pros mentioned:Temperature control
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my coffee warm while i get ready and wrestle my son to get ready as well
I would recommend this to a friend - Pros mentioned:Temperature control
Works for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Keeps my coffee hot enough for me. Just be careful with it. You will luv it also. Very happy so far. Thanks Best Buy.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Remote, thanks for leaving a review! We're glad to hear you've been enjoying coffee in your Ember Mug so far - thanks for your support!
- Pros mentioned:Ease of use
Great mug!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mug!! The app makes it so easy to use and select my preferred coffee temp. I plan to but for my coffee-loving family!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We’re glad to hear you’ve been enjoying your Ember and hope you purchase them for your family as well!
- Cons mentioned:Battery life
Best idea but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, but only stays charged about 90 minutes. So unless you’re sitting right next to the charging pad, the coffee won’t stay warm forever. And it’s such a small serving of coffee even in the bigger cup, that it’s long gone before it has time to cool down. Neat concept, but larger cup and longer batter life would be better.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi ValerieD, thanks for leaving a review! We hope you can still enjoy your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Great cup, worth the $
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this mug. Use it everyday. She’s busy so taking a few hours to drink coffee is the norm so this keeps it hot.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Abillmann, thanks for sharing this! We're happy to hear your wife has been able to take her time drinking her perfect temp with in Ember - we appreciate both of your support!
Amazing Gift!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my girlfriend and she absolutely loves it. For non tech savvy people it can be a little difficult figuring how to setup the mug but the process is well worth it. If you have someone who takes a long time to finish their warm beverage this gift is perfect for them!
I would recommend this to a friend- Pros mentioned:Temperature control
She loves it!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best mug ever!!!! My friend loves that she can finish her cup of coffee, warm to the last drop.
I would recommend this to a friend - Pros mentioned:Temperature control
hot!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as gift. ''Keeps beverage hot throughout my day @ my desk''. Mug keeps me from microwaving my tea.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We're happy to hear you gave the Ember as a gift and it has been enjoyed since! If you have any questions or concerns, please let us know. Thank you for your support!
- Pros mentioned:Color
Heat coffee cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I will always own one.The color is cool as well.
I would recommend this to a friend - Pros mentioned:Temperature control
Good gift
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my mom for Christmas and she uses it everyday. the only complaint she has is periodically having to reconnect with the app.
I would recommend this to a friend - Pros mentioned:Temperature control
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for intent, lasts throughout my morning routine, nice and hot. Will buy another for travel.
I would recommend this to a friend - Pros mentioned:Temperature control
Re-heat? Oh… I see
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mother-in law who uses this thing daily!
I would recommend this to a friend - Cons mentioned:Battery life
Battery doesn’t last.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size. Unfortunately, battery didn’t last more than 35-40 minutes.
No, I would not recommend this to a friend