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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2303 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,303 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mom loved it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for a dedicated coffee drinker. Easy to setup and use daily.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked as promised and warmed the hand that was holding it

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Warm feelings.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from home these days, tired of reheating my coffee all day..this is my most cherished item I own!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    YES

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny!!! Highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice cup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Gave one as gift to girlfriend adams she loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sure keeps my beverages warm through out the morning. The only down side is that it is not a true 14oz cup.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Purchased, thanks for taking the time to leave a review and sharing this feedback. While it will be filled to the brim, we are confident the entire capacity of the 14oz Ember Mug is 14oz. With that said, we can certainly pass this feedback along as we continue to improve! We're always looking to grow and improve so if you have any other concerns, please reach out to us at support@ember.com so we can learn more! Ember

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Rewlly works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mug works just as advertised. Was able to keep my coffee hot for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Invention

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually reduces coffee consumption since it is always hot. But, hot is a lot better than hours old cold coffee.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jack, thanks for sharing this! We're happy to hear you've been enjoying coffee a little more in your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Mug

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mug makes a great gift for coffee and tea drinkers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 2nd Ember...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Ember Cup, this one's better in that it's 14 oz so I can easily fit 12 oz coffee with creamer, etc.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Cool but overpriced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unique item but overpriced for what it is. Good gift for coffee lover.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    No more cold coffee.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hot coffee when i need it. I love this cup. The coffee remains hot and fresh.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good at what is does

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that connecting to the mug only works about half the time. Its not a deal breaker by any means though as it still works without this connection. I do enjoy having a cup of coffee stay warm for 30-40 minutes. Which is how long the battery will last. There also is an update to the software as I always get notified when I open the app, however it crashes every time I try to update. It could use some improvements but its still a buy.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi GoSpeed, thanks for leaving a review! We're happy to hear you've been enjoying your perfect temperature in your Ember and appreciate the feedback in regard to the app/connectivity. We do want to assure you that the mug is functional without connection to the device and without the firmware update, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keep its warm

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps your coffee warm all day long. Very easy to use and no longer have to worry about a cold cup.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it! She has to have her night tea and this allows her to keep it warm at ease.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best mug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mug. The last sip is just as hot as the first sip. Perfect for being in the house during this pandemic all day.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi JonL, thanks for leaving a review and sharing this! We're happy to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Best buy in a long time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this mug. It keeps my coffee hot for a long time. No more constant trips to the microwave to reheat my cup of coffee. I'm hooked!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Nice mug but keeps disconnecting from the app.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mug, keeps my coffee hot so far...i have only used it 2x as of yet. My only complaint so far is that the app won't update and it keeps disconnecting and this is somewhat frustrating. For a smart mug its lacking and for the price you just get an expensive cup warmer until the bugs on the app are fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Busy? This is the coffee mug for you!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this mug! For a couple years he has been hinting around for me to get him this mug. I wasn't sure it's so pricy, and sometimes they aren't worth it. Will this one is still going. My husband does IT work and often forgets to drink his coffee if he is busy so it's cold. This cup keeps it worm till he can get to it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    The perfect gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a sipper, so my coffee always goes cold before I can finish it, thanks to my Ember mug that is a thing of the past.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Shasta, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember