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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2303 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,303 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great cup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cup and it works great. Keeps stuff warm.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    45 Min Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product, only issue is the battery life per charge is short.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works just as you can imagine it. My partner loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Undisclosed auto-shutoff feature…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mug for what it is. I was hoping this thing can greet me with a hot drink in the morning. However, it has an auto shutdown feature which is impossible to disable. It is not disclosed in the manual or description…only to find this by contacting customer service. I had to return it because it does not meet my needs. But it is still a good mug if you just plan to keep your drink warm for a couple of hours.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome idea for coffee or tea drinkers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact I can keep my tea or coffee warm without having to keep going back to add water.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Keeps the temperature for quite a while so I can get some work done without having to reheat try he coffee.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Gourmet, thanks so much for sharing! We're happy to hear you've been enjoying your Ember! Ember

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dose not stay charged long have to stay close to base to keep charging it. But other than that i love my mug

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Virginia, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember so far. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help! Ember

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Coffee mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d say excellent but the price could be a bit more reasonable. Other than that it’s perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and keeps coffee warm. Have not run into any issue yet.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Heats up fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so well and keeps your drink hot ………………………. ………………………. ……………………….

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Life changing product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee (or tea) at the perfect temperature

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Horrible mug for Android users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when connected. Ember has to fix its connection issues with Android. I had to reset the connection everyday and sometimes in-between each cup. This is unacceptable for how much the mug costs. The app rating on play store is 1.8 stars, ridiculous.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Always Hot Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ember mug! I never dreamed there would be a time when I could always have hot coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my wife. She loves it! Keeps her coffee warm throughout the day!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    For those who use cream and

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a sweet little coffee cup. Really like having piping hot coffee down to the last sip

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Cool gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the coffee hot until the last drop! App is easy to use too.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Mug from these guys. Needed longer battery time. Use every morning. Worth every penny.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own multiple of these cups. They are wonderful and make drinking coffee all day possible.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made for an amazing chrsitmas gift. They love it and use it daily

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't drink coffee without it. You wont regret picking one up.

    I would recommend this to a friend