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Customer Ratings & Reviews

$149.95

Customer reviews

Rating 4.5 out of 5 stars with 2300 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,300 reviews
  • Rated 5 out of 5 stars

    Best thing I've ever bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mug because I'm always forgetting about my coffee until it goes cold while I'm working. I absolutely love this mug! It works perfectly. The hour battery life is great for when I need to step away from my desk. And the mug is nonstick so it's so easy to clean. Ive had whipped cream in my mug a couple times and it washed off super easy in just a couple minutes. Buy this mug!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for coffee lovers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug- the temperature control works well and charge us reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee Warm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee warm for over an hour. Works very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a Christmas gift and while it was easy to use and really cool to change the color of the LED of the cup, it took too long to keep my coffee warm. Will buy again in the future if there is an update or a different version.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely made Sturdy Keeps coffee hot Saucer is nice

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works like a charm. like the bigger mug. wish other colors had been available.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great birthday gift!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase for a birthday present for mu husband and he love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Usage relies on an mobile app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cup itself works well and as expected, however, it relies on using an absolutely atrocious app to use. Ive gotten more comfortable using the app, but the functionality being tied to the app is annoying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it really do keep the coffe warm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect cup great design………………………………………………………………….

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Keeps my coffee HOT every morning. I can’t wait to get the bigger one!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup is very useful. I tend to drink my coffee slowly and it keeps it hot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought this for a gift for a friend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for a friend that loves it so easy to set up and he love to come back to his coffee and if staying hot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FOR COFFEE LOVERS WHO NEED IT AT WORK!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GIVEN AS A CHRISTMAS PRESENT TO A COFFEE ADDICT. SHE WAS PLEASED THAT CHARGING CORD WOULD WORK NEAR HER DESK AT WORK.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice hot cup of coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to keep your coffee warm in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    How Did I Survive Before This Purchase?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has solely gotten me through quarantine. If you are WFH, this item is a MUST! Obsessed with my Ember.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ember Coffee Cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband bought and uses it all the time!!! I just might have to get me one!!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Debbie, thank you for leaving a review! We're happy to hear your husband has been enjoying his Ember and we hope you get one for yourself as well - we appreciate both of your support! Ember

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, very easy to use, more than likely getting the travel mug as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember Smart Mug 14 oz - Sage Green

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mug functions exactly as described by Ember, and was significantly less as purchased on sale from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Great Mug But The Absolute Worst Alp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, this is a mixed bag for me. The mug works but when you're spending $130 on a mug, the app needs to work too (and it doesn't). I gave it 2 stars because even when the app doesn't work, which is all the time, the mug will still keep your drink set at 135 degrees. However, I need to delete and reinstall the app everytime I use the mug because it'll freeze up and won't connect to your mug. I can have the mug off and app will display that it's connected and at 175 degrees when the mug is cool to the touch. It'll say my battery level is - 1% when fully charged. And this is when the app actually opens up and doesn't crash when trying to load. It is, without question, the most frustrating app I've ever used. I'd return the mug if this wasn't a gift. Figure this out, Ember.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Brian, thanks for leaving a review and sharing this feedback! We are sorry to hear about the experience you've had with connectivity. At your earliest convenience, please feel free to reach out to us at support@ember.com so we can further troubleshoot the issue - we are happy to help you out! Ember