Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$149.95

Customer reviews

Rating 4.5 out of 5 stars with 2300 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,300 reviews
  • Rated 4 out of 5 stars

    Ok.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with only two flaws: the color makes it hard to tell the level of pour (dark on dark), and the app does not seem to make a difference on temp.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mug

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves this. Works like a charm and simple to use.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi JTP25, thanks for sharing this with us! We're excited to hear you've been enjoying your new Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Its a mug

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to keep something hot for periods of time this is a mug.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ember mug

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this mug. I am a slow drinker so this is great! It keeps your drink hot for a nice long time. The only issue I have is with the tech side, but that is me not the product!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Bev

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Highly recommend! No complaints so far!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review! We're happy to hear you've been enjoying your Ember Mug so far - thanks for your support! Ember

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this! We're happy to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Impressive.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hot coffee for over an hour. I'm sold. Love this mug.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi c2k07toy, thank you for leaving a review! We're happy to hear you've been enjoying your Ember so far - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Mug

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and perfect size for what I am looking for.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Eric, thanks for sharing this with us! We’re glad to hear you’ve been enjoying your Ember! Ember

  • Rated 5 out of 5 stars

    Good device

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my mom. She loves it, but did have issues with the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug! Instead of my coffee being hot just for a few seconds, it’s hot all the way until the last drop! Just remember to keep it charged or even on the charger!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ember mug

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been worth the purchase. I’ve actually finished a cup of coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Keeps drink hot for long time.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Znas, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Mug

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect grift for my dad since he love coffee so much

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Cindy, thanks for leaving a review! We’re glad to hear your dad has been enjoying his Ember! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love my ember

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I no longer have to worry about cold coffee

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Christi, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Ember

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not my cup of tea….

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would get hotter than 145. So that was disappointing and it doesn’t stay charged as long as I would like. It’s not great for the money but it sure is pretty!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    The best product ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, keep warm my coffee the time that I need

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Kikis, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Good Gift Idea

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked nice. Was an exchange gift. They seemed pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    5 stars

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love!this thing works like magic.. would recommend

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Christian, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember Mug! Ember

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for desk workers! Does exactly what you expect.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jackson, thanks for sharing this and leaving a review! We're happy to hear you've continued to enjoy your Ember and are able to enjoy it while woking at your desk! Thank you for your support, and let us know if you have any additional questions. Ember

  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Not happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it's great. I have to fight with getting it to respond or have to pair it because it loses connection on a regular basis. It's also fixated on the temperature of 135 because it keeps going back to that no matter what I set. I can set it to 137 minimize the app and reopen and it back at 135. When the animation is working showing what temperature it working towards I can see it going right past what I set and settling on 135. And that's when the animation is work which isn't that often. Support had we reset everything from scratch but still same results. I really want to like this mug but as time goes by I just want to smash it against the wall. Especially at this price point it very disappointing.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jerry, thank you for leaving a review! We're sorry to hear about the experience you've had with your Ember. It sounds like the mug may not be fully connected to your device, but we do want to assure you that the mug is functional without connection to the app. If you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help! Ember