Customer Ratings & Reviews
- Model:
- CM191415AM
- |
- SKU:
- 6589726
Customer reviews
Rating 4.5 out of 5 stars with 2309 reviews
(2,309 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the product's exceptional temperature control, which is frequently highlighted as its most impressive feature. Users also appreciate the sleek design, convenient size, and overall ease of use that the cup provides. While the performance is well-regarded, some customers have noted concerns regarding the battery life and the premium price point. Additionally, a few users have experienced minor frustrations with the app connectivity and the cost of replacement charging accessories.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Rated 4 out of 5 stars
Mom loves it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a perfect gift for my mom. I really like the white color.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Mug
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this mug as a gift and they loved it! Now I want one.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Love Ember Mug
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Ember mug! Last sip is just as hot as the first!!
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Nothing better than a hot cup of coffee.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy having the option of having hot coffee for hours.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Steaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No more cold bottom of the cup. Taste fresh to the last drop.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Copper
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
great gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great luxury gift for my wife who like to sip hot tea slowly
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ember 14 oz
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was bought for a Christmas gift and she really likes it
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Coffe Mug
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Good price. Good quality. Great for coffee.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Mug
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mug! It is easy to set up and use with the app.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
great mug
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great mug keeps coffee just the way i like it Thanks
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing cup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing cup, best gift for the holidays or birthdays.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product……………………………………………………………………………………………..
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Great Cup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves it! Heats up quickly and stays hot.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
For stay at home moms!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a life changer! Used to dump my coffe
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Warming mug
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My gf loves it. Keeps the coffee hot for hours. $$$$ but worth it
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice cup!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got as a gift for my wife ..she loved it!!!!!!!!!!
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 1 out of 5 stars
Horrible Customer Support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've purchased several Ember mugs over the last 2 years and really liked the mug and how it kept my tea hot for a long period of time. But inevitably, as with any technology driven product, you will run into issues and when that happens, their customer support is frustratingly slow to respond. I ran into an issue with the charging coaster. It took their customer support 2 weeks just to get back to me and request serial number and photos, and after quickly providing that information to them, it took another two weeks for them to request the same information from me again and finally a month after that for them to offer to send a replacement coaster. It's really a shame that Ember doesn't seem to understand the importance of providing great customer support especially considering the price point for their products. They have forever lost a loyal customer in me, as I will never purchase another Ember product if I can't count on timely, effective responses from Customer Service.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
No, I would not recommend this to a friend - Cons mentioned:Battery life, Price
Rated 2 out of 5 stars
BB
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waa qaali oo ma ahaa mid cidkasto iibsankarto. The reason I give 2 stars is the battery, price and the design which is not usable ina car cup holder.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - White
No, I would not recommend this to a friend Rated 5 out of 5 stars
A must have if you like your coffee to stay hot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received last year ('23) as a Christmas gift and after having used a full-year now, must say am very satisfied. Would definitely recommend for all coffee sippers....
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friendRated 5 out of 5 stars
Ember mug
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup! Love the large capacity. The color was just as advertised.
I would recommend this to a friend