Customer Ratings & Reviews
- Model:
- CM191415AM
- |
- SKU:
- 6589726
Customer reviews
Rating 4.5 out of 5 stars with 2309 reviews
(2,309 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the product's exceptional temperature control, which is frequently highlighted as its most impressive feature. Users also appreciate the sleek design, convenient size, and overall ease of use that the cup provides. While the performance is well-regarded, some customers have noted concerns regarding the battery life and the premium price point. Additionally, a few users have experienced minor frustrations with the app connectivity and the cost of replacement charging accessories.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature controlCons mentioned:Price
Rated 5 out of 5 stars
Very useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never thought I'd need temperature controlled mug but it is more useful than I thought. It's great to always have a hot drink especially since my house is very drafty. Only downside is price.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Size, Temperature control
Rated 5 out of 5 stars
My gift for me!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is really amazing!! Can have hot coffee even when you can't drink it fast. I'm glad it holds 14oz. The only issue I have is I can't update it on the app but it works great without the update. If the travel mug held more coffee I would definitely buy one.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Cons mentioned:Battery life, Charging
Rated 5 out of 5 stars
Great idea that can use some improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised! Two recommendations: 1 needs longer lasting battery 2 or provide extra charging plate so you can charge in multiple locations.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Size, Temperature control
Rated 5 out of 5 stars
Fantastic coffee mug
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We originally went for the less expensive 10oz, but don't, it's too small. The 14oz is just about right. Once everything is synced up with your phone this little guy works like a champ. Literally will stay at the exact temperature you set it up. It will increase the temperature up to a higher temp if need be. Exceeded my expectations.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi AndrewTX, thanks for leaving a review and sharing this! We're glad to hear you've been enjoying your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Rated 4 out of 5 stars
I should not love the Ember, but I totally do.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Holy cow, I should not love this mug as much as I do, but I do. It's a total luxury to be able to set your coffee temperature down to the degree and then have it there for more than an hour. I use it every day, and despite the lofty price tag, I have been tempted to buy a second (one for work, one for home). I haven't gone there yet. My only small gripe is that the mug needs resetting once in a while, and the only way to figure out when that is is when you take a sip and find that the coffee is cold (i.e., the mug failed in its one job of keeping your coffee at the right temperature). In that case, you have to go through the typical bluetooth nightmare of re-pairing the mug. I suppose this is a complaint about bluetooth and not the mug, but still, it impacts the experience slightly. But overall, I totally love this mug and what it does. p.s. I've tried one other heating mug. That one worked by having a wireless pad that heads the mug from beneath. It was not nearly as functional as the ember.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Overall performance, Temperature control
Rated 4 out of 5 stars
Great gift!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A awesome gift for any hot drink lover. While it is alittle pricey, the product itself is good quality. The app is easy to use since you only have to set the temperature once and then the cup heats to that temp each time its turned on.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Size, Temperature control
Rated 5 out of 5 stars
She loves this
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my mothers birthday and she loves it. Now she can work from home and have hot coffee for hours instead of it cooling off within 30 mins of being made. Easy to charge, perfect size.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend Rated 5 out of 5 stars
Wife Loves It
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife for Christmas and she uses it daily for her coffee. If you need your stuff to stay warm you can download an app to do so
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend- Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Go get you one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Works great so far. I feel like it’s worth the money! Go get you one. You won’t be disappointed. The fact that you can watch it heat up to the temperature you set is pretty cool!
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Size, Temperature control
Rated 5 out of 5 stars
Perfect Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave the Ember-Temperature Control Smart Mug-14 oz to my son for a birthday gift. He loves that it keeps his coffee at just the right temperature, due to covid he's working from home and he keeps his house pretty cold in the winter. The Mug makes a perfect gift for a techy coffee aficionado.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - White
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Nice and sleek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice and sleek cup! Keeps liquid hot! Very good!
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Copper
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Great Everyday Mug to Keep Coffee Hot
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife as a Christmas gift as she always complains about her coffee getting too cold and loves it hot. Bought this on a whim and it does not disappoint. She has made comments it's one of the best surprise gifts I ever gave her and that she loves it. After ~1 year the charger stopped working due to the pins getting stuck and their customer service sent a new one right away at no cost.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - White
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 4 out of 5 stars
Nice cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice cup, keeps drinks hot. You control temp through an app on your phone, which I really do not like. Just like the heat plate on your coffee pot. Don't recommend letting it run too long. Also do not think it actually holds 14 oz. More like 10.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Perfect gift!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my significant other. She loves it, it keeps her coffee at the perfect temperature. Keeps charged for long periods of time and is easy to charge again when needed. Easy to clean and maintain.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Copper
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Absolutely Worth It – Keeps My Coffee Perfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the Ember Smart Mug every day since I bought it, and I can honestly say it’s a game-changer. I used to constantly reheat my coffee, but now it stays at the perfect temperature from the first sip to the last. The app is super easy to use, and I love being able to set my preferred temp (135°F is my sweet spot).
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Christmas gift!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great, wife loves them. Her last one lasted several years before it wouldn't charge anymore.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 5 out of 5 stars
Great mug for the office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good mug. It does keep the drink at a proper drinking temperature, doesnt die too fast.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Great mug. Well worth the price. Very satisfied.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased one mug as a Christmas gift for my partner and one for myself. We both love these mugs! The app is very easy to use. The mug is nice to hold; feels good in hand. Finally, our after-dinner tea is held at the right temperature while we watch TV. I highly recommend this product. A suggestion: by the 14 ounce size.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi MXM99, thanks for leaving a review here and sharing this! We're glad to hear you and your partner have both been enjoying your Ember Mugs - if you have any questions or concerns, please let us know!
- Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Magic cup
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this so much. No longer have to reheat cold coffee. Very easy to control, a great gift for coffee/tea drinkers.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Price
Rated 5 out of 5 stars
I love it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.$129 for a cup seems pretentious and expensive, but I strongly recommend it, I almost never finish my coffee drinks when they get cold, but with this cup I enjoy it a lot more, I am getting another one for office I wish they make it a little cheaper though
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Ahmad, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please feel free to email support@ember.com!









