Customer Ratings & Reviews

Do you hate getting caught up with something, then you go take a sip of your coffee and it’s cold? That no longer happens to me. I LOVE my ember cup, keeps your coffee hot!! And it’s so cool, you get to choose your temperature and mess with the settings through the app to your liking for other beverages as well.

Best Christmas gift to give anybody. I even have a temperature now I want my coffee now it’s 129 degrees lol. I love this

Great quality, looks great. Heats up quick and certainly keeps hot beverages hot.

Love this one of the best invention ever made use mine every nite

I was initially amazed, and embarrassed, that I spent this much for coffee mugs. But after using them daily we are hooked. At breakfast, even with delays while studying the newspaper or interrupted by a phone call, we can pick up our mugs and the coffee is still the correct temperature. Luxury? Sure. Cheaper to just take a glass mug to the microwave? Sure. But this is so much better! (By the way, 30 seconds in a microwave changes the flavor of coffee by extracting more chemicals from the "fines" which get through the filter)

Bought it for my husband for Christmas. He has no complaints. We bought a cheaper version first and returned it the next day because it kept shutting off on him and felt very cheap. This one works as described and feels like it is built to last.

 This mug is the Cadillac of heated mugs if you add the lid, it’s the best of the best doubles the time your coffee will stay piping hot when you put the lid on and you sip out of it it’s smooth sailing not like other mugs where you gulping simply the best. Add in that you can run it all from your smart phone on your iPad and customize everything. Wow, happy happy 

I LOVE this mug. It is a wonderful product that provides and keeps my Americano hot. HOWEVER! As much as I LOVE this mug there is a huge flaw of this mug. The battery life. The purpose of this mug is to keep my coffee hot for a long period of time… but when the battery life of my mug is like an hour, it doesn’t last as long as it should. Basically you have to keep it on the charger otherwise it will die quickly and you just have a $100 mug. So in conclusion. AWESOME product that when it has battery, works amazing. It just doesn’t last long enough on a charge!

Had a few issues getting setup with the app but once that was settled it works great and keeps coffee hot. Very expensive.

I've only had this mug for three weeks, but so far it works really well. Better than I expected. We'll see how long it lasts. I like that the cup recharges very quickly. The app to control the temperature seems to be easy enough to use. I only gave it four stars because I don't know yet how long it is going to keep working. So far though, it's been really great.

Use every day! Keeps my coffee and tea at a perfect temperature. Great quality.

Ember mugs are great if you enjoy hot coffee. I have a charger and extra heater so I can enjoy hot coffee for hours. Standard mugs lasts 1.5 hours.

I have been using one of these terrific mugs at home for over a year. Once you have had one it is difficult to live without, hence this new one for the office. This ingenious product delivers exactly as promised keeping your tea or coffee at exactly the preselected temperature for over an hour off the base and indefinitely on the base. I thoroughly recommend it.

On sale completely worth it. Easy to use with app, always keeping coffee the perfect temp. The color is really nice too.

Very good product and works great, easy to use and worth the money for any one who would like to enjoy their drink for a longer time, or someone who has a lot of multitasking

Keeps everything warm. Does what it says it does. It’s good for one cup, so kind of sucks to refill if you drink a lot.

Love the cup, not the battery life. Unless I keep on charging plate doesn’t last through couple cups on Sunday mornings cooking breakfast and reading the paper.

Haven't used it much yet, but its been great for teas. I tend to take my time drinking my tea and it's usually cold by the end. This fixed that issue.

My Ember mug stopped charging and working after about 12 months. Luckily, I had Total Best Buy Protection, which replaced the product. The only surprise was a $29 deductible, I didn’t realize that was part of the plan. In hindsight, I might’ve tried the manufacturer’s warranty first, since that would’ve likely been free. Still, the replacement process at Best Buy was quick and hassle-free, and paying $29 was much better than buying a new mug at full price.

So far this has been a joy to use. No more trips to the microwave to keep uour coffee hot in the mornings! Thinking about getting a second one and already bought two more as presents.