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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2309 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional temperature control, which is frequently highlighted as its most impressive feature. Users also appreciate the sleek design, convenient size, and overall ease of use that the cup provides. While the performance is well-regarded, some customers have noted concerns regarding the battery life and the premium price point. Additionally, a few users have experienced minor frustrations with the app connectivity and the cost of replacement charging accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,309 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ember Never Puts Out the Flame (Heat that is!)

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing like a nice cup of coffee - no matter how long it takes me to drink it! The app to manage the cup and its temperature is very easy to use, and the battery lasts about 80 minutes on a full charge. It's more than a nice to have, it's a must-have!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a gift for my wife. She loves it. It keeps her coffee at a nice temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    I didn’t know I needed it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. I used to drink my coffee fast. Or I’d get distracted and have cold coffee, Now I’m not in a rush to drink it, and if I get distracted for a bit, it’s still warm for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't live without it for my morning joe. Keeps it hot while I sip and read the news.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Morning Maker

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's nothing quite like going back for another sip of my coffee that I made 30 minutes ago and have it still be at the perfect temperature. I've had this for about a year now and I am in love. You can't go wrong with an Ember mug or tumbler

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    I love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It keeps my coffee, warm and cold weather.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    I LOVE this mug!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before my Ember mug, I used to have to reheat my coffee in the microwave -- sometimes more than once. No more! I love the comfort of warm drinkable coffee, and this allows me to set it just how I like it, and keep it that way while I'm working and sipping on it. I'm going to buy a second one for the office.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    How did I live without this

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I knew about this along time ago. This keeps my coffee warm at the temperature I set on my phone app. The secret benefit is that it warms up my coffee after putting cold milk in it. My only wish, besides a longer charge, is a larger 16 or 20 oz size. A 14 oz mug means 14 oz without the milk, syrups, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted one but too pricey. Got it half off and love it. I want another one.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Love the cup, couple glitches, coffee hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the cup. However, unless you purchase the lid that goes with it, you’re gonna constantly have a film on top of your coffee. Also, the cup doesn’t stay fully charged even when on the charger maybe 80%. but most importantly, it keeps my coffee, hot all day.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Slow sipper with favorite hot tea or coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hold, maintains perfect temperature for 3 hours with the Ember lid accessory.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great coffee mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present for wife and she loves it. Keeps coffee warm during entire workday. App is a little useless but fun to control. This does include a charging pad. Hand wash safe too. Definitely go with the larger oz size if the price is right, 10 oz is not enough these winter days in northern Wisconsin.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect for coffee/tea addicts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gadget for hot drinks! The standard temp without using app is 135deg which is okay temperature to keep your drinks warm but when using the app, max temp of 145deg is perfect! While on the dock it keeps the drink warm all day, when off the dock 70min? Perfect gadget for cold office! Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ms Kat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this cup, give me perfect temperature with tea

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Ron

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this product for about a week and it works great, but make sure to tell your wife not to put in microwave. It will melt quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extend Your Morning

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised, perfect during the cold months to keep the coffee warmer a littler longer!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Contented Coffee Drinker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife, who is a coffee drinker. She loves it. She usually nurses her coffee and consequently had to microwave it a couple of times before finishing a cup, but not with the Ember. It keeps it nice and hot all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Another Ember in the house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Ember mug and this one didn’t disappoint. Simple to set up and connect to my Apple iPhone. Keeps beverages a set temperature without a struggle. No more throwing away cold coffee or needing a “hot top”. Worth the price.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Stick with a mug warmer, instead.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these for my friend because I couldn't justify spending this much on a cup. He praised it and so I bought one for myself. I used it for 2 days and now it's in a storage box in the garage. Reasons follow: 1. It doesn't hold enough coffee. Yes, it's 14oz, but nobody is going to fill it to the brim, so it really only holds like 12oz of coffee. My usual morning coffee is about 16oz, so that's already a problem. 2. It doesn't keep the coffee warm long enough. Yes, I know, a small battery can only do so much, but seeing how it only keeps the coffee warm for 1-2 hours (as far as I remember), you're better off sticking a lid on top of your coffee mug to help with insulation or just using a regular mug with a hot plate / mug warmer. Sorry Ember, I wanted to like this cup, but it's not practical enough.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice and solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it is advertized. Keeps the liquid hot for a long time

    I would recommend this to a friend