Customer Ratings & Reviews
- Model:
- CM191415AM
- SKU:
- 6589726
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the product's exceptional temperature control, which is frequently highlighted as its most impressive feature. Users also appreciate the sleek design, convenient size, and overall ease of use that the cup provides. While the performance is well-regarded, some customers have noted concerns regarding the battery life and the premium price point. Additionally, a few users have experienced minor frustrations with the app connectivity and the cost of replacement charging accessories.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Great for an hour of hot coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for one hour of hot coffee if not using the charging base. Most of the time this is more than sufficient. The downside is that after that hour, the mug requires 2 hours of time on the base to recharge. Ideally, it works better ON the base, but I don't have the room just yet (working on that).
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi LoriH, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback regarding battery life - we're happy to share this with our team as we continue to improve! If you have any questions or concerns, please let us know.
- Pros mentioned:Temperature control
Good cup!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for my wife and she opened the day of so I got her another one for her work and she said she used it and it almost burned her mouth so it dose keep drinks warm.
I would recommend this to a friend - Cons mentioned:Battery life
Works fine. Battery life not great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife as I’m not a coffee or tea drinker. She likes it but the battery life doesn’t last long at all. I think it’s rated at 80 minutes and that might be on a good day. She just moved the base to her desk and it pretty much stays on there all the time.
I would recommend this to a friend - Pros mentioned:Overall performance
Get it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! This was a gift and they loved it! Fast shipping and delivery too!
I would recommend this to a friend - Pros mentioned:Ease of use
Great coffee mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife..she loves it..easy to use too
I would recommend this to a friend - Pros mentioned:Temperature control
Excellent buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy, definitely would recommend, keeps my coffee nice and hot all day while I work, works great for any home office.
I would recommend this to a friend - Pros mentioned:Temperature control
Good product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ember mug works great & keeps liquid desired temperature. but occasionally mug doesn’t connect to phone/app. That’s the only reason I gave it a 4. I believe it is a app or technology update issue however.
I would recommend this to a friend - Pros mentioned:Temperature control
Great Mug for a slow drinker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mug. I drink coffee slowly at my desk so it keeps it hot in between sips!
I would recommend this to a friend - Pros mentioned:Temperature control
Perfect for work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mug is exactly what I needed for work. I love coffee, but when I get busy at work it always goes cold. This mug keeps my coffee at a perfect temperature all morning.
I would recommend this to a friend - Pros mentioned:Temperature control
A true mug replacement
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once you get one of these you’ll never want to use a regular mug again. Works as advertised - great for coffee and tea!
I would recommend this to a friend - Pros mentioned:Temperature control
Mmmm! Always perfect temp coffee!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No more lukewarm coffee when im busy, this mug keeps it deliciously just the right temp! To keep the mug in top condition, I do use a silicone spoon to stir in my sweetener and cream. I really want to enjoy this for a LONG time!
I would recommend this to a friend - Pros mentioned:Temperature control
Ember Heated Cup Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Keeps coffee hot for a very long time.
I would recommend this to a friend - Cons mentioned:Battery life
Ember mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s my second mug. I like them but battery time is limited to one cup.
I would recommend this to a friend - Pros mentioned:Temperature control
Gifted to wife
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife. We dont need any more mugs for her. She loves it. Chargers great and easy to use. The coffee/tea she warms up is always hot. Always.
I would recommend this to a friend - Pros mentioned:Temperature control
Great purchase for the slow coffe drinker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps coffee the perfect temp for hours! Can select the ideal temp you like and remains that way for hours. Also has a customizable led light in the event you have more than one mug.
I would recommend this to a friend - Pros mentioned:Ease of use
Game Changer!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so much I purchased a 2nd one a week later. Just so convenient not having to heat up my coffee with me being a slow sipper. All my other mugs are obsolete now.
I would recommend this to a friend - Cons mentioned:Battery life
Great mug except the battery life.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent smart mug. Works really great to keep my coffee warm at the perfect temperature at my desk. The only reason I did not give it a 5 star is because the battery life could be a little better. I did get around that by plugging in the coaster on my desk.
I would recommend this to a friend - Pros mentioned:Color
Exclelent!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What's there to say? I have several Ember cups. All perform exceedingly well. This is my newest. It's an exclusive blue color. I believe this is a Bestbuy only model. So, yeah, It's a no brainer. You get a one-of-a-kind color of an excellent item. So get it already.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this with us! We appreciate your support and couldn't agree more about the gorgeous Best Buy blue mug! We hope you continue to enjoy your Ember Mugs - if you ever have questions or concerns, please feel free to reach out to us so we can help!
- Pros mentioned:Temperature control
Amazing cup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it keep it at a perfect temperature for most of the day
I would recommend this to a friend - Pros mentioned:Temperature control
Smartest mug yet!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE MY MUG! Never another cup of hot coffee! I have the white model and it did stain a bit in the bottom, but I love the way it functions and I can select my temperature from the app. Excellent product.
I would recommend this to a friend