Customer Ratings & Reviews
- Model:
- CM191415AM
- SKU:
- 6589726
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the product's exceptional temperature control, which is frequently highlighted as its most impressive feature. Users also appreciate the sleek design, convenient size, and overall ease of use that the cup provides. While the performance is well-regarded, some customers have noted concerns regarding the battery life and the premium price point. Additionally, a few users have experienced minor frustrations with the app connectivity and the cost of replacement charging accessories.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Love this cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this cup. Now that I have it, I cant live without it.the charge does not last a long time. Thats my only gripe.
I would recommend this to a friend - Pros mentioned:Temperature control
You get what you pay for.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it does an amazing job at keeping my coffee warm. Sometimes I’m so busy I forget where I left my coffee mug and when I find it it’s still nice and warm.
I would recommend this to a friend - Cons mentioned:App
Like the mug but not the app
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the mug but the app to control and update the mug is absolutely terrible. Haven't been able to update the mug since getting it but doesn't stop me from using it.
I would recommend this to a friend Good for an hour.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these over a years time. The first seems to working OK but it is white and terribly stained from coffee. I followed instructions for cleaning but it is still brown on the inside. The second was blue and I thought that would look better being a dark color. Unfortunately the blue one would not maintain temperature when half full so sent it back. I like the idea of keeping beverages hot but it is s high price to buy. Check out its performance while you can take it back.
I would recommend this to a friend- Pros mentioned:Temperature control
Best Heated Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cups are amazing, we have 3 of them, keeps your coffee or tea warm up to an hour.
I would recommend this to a friend - Pros mentioned:Temperature control
Great gift for my wife!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great gift for my wife, who typically warms her coffee up in the microwave several times a day. It keeps her coffee at the perfect temperature - she loves it!
I would recommend this to a friend - Pros mentioned:Temperature control
Game changer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I like my coffee hot! This has been a game changer as it will keep my coffee at top temperature for a few hours. I am glad that I spent the money.
I would recommend this to a friend - Pros mentioned:Temperature control
Really works
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The mug works wonderfully without any crashing, and maintains the temperature pretty consistently.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it~
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this almost every day (as long as I don't forget to wash it). I love it so much that I started to buy them as gifts. The charge is relatively quick and the app is easy to use.
I would recommend this to a friend - Pros mentioned:Temperature control
Love My Ember Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mug! Keeps my drink hot to the last sip.
I would recommend this to a friend - Pros mentioned:Temperature control
Great gift for you or others
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this mug! I never have to drink lukewarm coffee again. Stays a good temp and has a nice automatic shut-off if you rush off and leave it full. I would definitely recommend this to others!
I would recommend this to a friend - Pros mentioned:Temperature control
Great mug
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great mug. Highly recommend it. Keeps coffee super hot and works like a charm! Great peoduct overall
I would recommend this to a friend - Cons mentioned:App
Pricy, but great for its niche
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic for slow drinkers. No more tossing your coffee because it went cold or microwaving it over and over. Good for tea too. Do wish there was a slightly larger option and the app was a bit better.
I would recommend this to a friend - Pros mentioned:Temperature control
Heated mug
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps drinks warm! 1234567890123456789012345678901
I would recommend this to a friend - Pros mentioned:Temperature control
Ember number 3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Elegant design works as advertised. Easy to program temperature. This is our 3rd mug.
I would recommend this to a friend - Cons mentioned:Battery life
Battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life does not last that long. Had to order an extra charging base to place on my desk.
I would recommend this to a friend - Pros mentioned:Temperature control
Love this cup
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Ember mug! Keeps my coffee at the perfect temp. I have bought as gifts and going to buy another one for myself, so a visitor can have a perfect cup of coffee as well while at my house.
I would recommend this to a friend - Pros mentioned:Temperature control
Great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The recipients of this gift are thoroughly enjoying it! I received one for Christmas as well and love it. I can take my time enjoying my coffee and each sip is as hot as the first. No more cold coffee reheated in the microwave.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review! We’re glad to hear that the Ember was gifted and you’ve been enjoying your own Ember as well!
- Pros mentioned:Temperature control
Ember 14 oz Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the larger mug after purchasing the 10 oz. My wife likes to drink tea in the afternoon. She usually drinks it in a larger mug so I bought this one. She is very pleased with it and it keeps the tea hot till the last drop.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Markd, thanks for leaving a review! We're glad to hear you were able to exchange your wife's mug for the larger size and hope she continues to enjoy her Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Great cup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No matter how much my fellow office drones like to crank up the AC my coffee stays warm!
I would recommend this to a friend