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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2309 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional temperature control, which is frequently highlighted as its most impressive feature. Users also appreciate the sleek design, convenient size, and overall ease of use that the cup provides. While the performance is well-regarded, some customers have noted concerns regarding the battery life and the premium price point. Additionally, a few users have experienced minor frustrations with the app connectivity and the cost of replacement charging accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,309 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect morning companion

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, mug keeps my morning coffee piping hot until the last sip. We have purchased multiple Ember mugs and have also bought them as gifts for our friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    Keeps the tea warm!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Works well, keeps the tea warm for my wife when she forgets about it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Good mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug keeps your coffee nice and toasty. Will recommend the mug.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom for christmas and she absolutely LOVES it. It stays warm for a good bit of time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I wish it came with some kind of lid to protect against splashing but it can be purchased 3rd party for like $10

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Bought this for my husband and he loves it. We are total opposites he loves everything hot and I love everything cold. Being able to keep his coffee hot for hours couldn’t be more perfect for him

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Kimmy, thanks so much for sharing! We're happy to hear your husband been enjoying his Ember! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great cup! Keeps coffee hot for a long time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who nurses a hot drink for a long time this mug is perfect. Bought this for family member because I love mine so much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mug!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works perfectly and it is very convenient. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Wake up and its still hot!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever for my remote work from home life. I almost always take forever to drink my coffee so knowing its still hot is a great comfort to waking me up!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Hot coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing my wife doesn’t like about it is how long it takes to recharge for the amount of time it keeps her coffee hot.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife’s favorite gift. She used to microwave her coffees. That’s no longer needed with this

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Cup keeps drink warm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cup works well and keeps the beverage warm , always have a warm cup no need to reheat.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and very useful. I hate having my tea get to a drinkable temperature and then get cold a moment later. A luxury for sure, but one i don't regret buying.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome gift!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this mug at work every day. It is so nice reaching out after a few minutes not to a luke warm coffee, but to a steaming cup of Joe.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    No More Cold Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ember mug works well, keeping coffee or tea at precisely the desired temperature.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Worth the money if you use it every day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, but it could use a longer battery life. I use it at my desk, so I use the charging coaster most of the time, but the battery only lasts a couple of hours on its own.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Alyse, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember and appreciate this feedback. The 14oz has an expected battery life of up to 80 minutes, but battery life can depend on a number of factors - if you feel your battery is draining faster than normal, please reach out to us at support@ember.com so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Stays warm with each sip!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ember mug is absolutely the best coffee and tea cup out there. It stays warm with each sip.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cup I have ever had. My coffee stays the right temperature

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Cool invention, works as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a Christmas gift for my wife and she loves it. She says her coffee is alway at the right temperature even when she forgets she puts it down and walks away.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for hit beverages

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my tea at the perfect temperature. Only leaves my work desk for cleaning.

    I would recommend this to a friend