Customer Ratings & Reviews
- Model:
- CM191415AM
- SKU:
- 6589726
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the product's exceptional temperature control, which is frequently highlighted as its most impressive feature. Users also appreciate the sleek design, convenient size, and overall ease of use that the cup provides. While the performance is well-regarded, some customers have noted concerns regarding the battery life and the premium price point. Additionally, a few users have experienced minor frustrations with the app connectivity and the cost of replacement charging accessories.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Best mug I've purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended, the app is easy to navigate and use.
I would recommend this to a friend - Pros mentioned:Temperature control
Little Black Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this device. Keeps my Java just at the right temperature.
I would recommend this to a friend - Pros mentioned:Overall performance
Great cup!!!+
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great gift for my daughter she love's his cup!!!!
I would recommend this to a friend - Pros mentioned:Temperature control
Must buy for all that drink coffee all day
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using almost every week day for 8 months and it’s a great product. Would definitely buy again, I can have hot coffee all day.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi MoonDoge, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Life saver!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this cup! Keeps everything piping hot and I can adjust the temperature! So helpful! Don’t have to keep reheating my tea.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Pamela, thanks for leaving a review! We're glad to hear you've been enjoying your perfect temp in your Ember Mug and no longer need to reheat your tea - thank you for your support!
- Pros mentioned:Overall performance
Great office gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My cowork love it and he’s always on trend. The best gift ever!
I would recommend this to a friend - Pros mentioned:Temperature control
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a nice coffee cup to own! I also got this item for my partner and wow! No more cold coffee
I would recommend this to a friend - Pros mentioned:Temperature control
That's hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but has a limit to what you can do with it. Fills its niche slot in this world.
I would recommend this to a friend - Pros mentioned:Temperature control
Great purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this coffee cup. Does a greta job keeping coffee hot for a long time. Very easy to use and wash.
I would recommend this to a friend Great concept, but room for improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the active heating feature, but expect it to last a year before the battery experiences issues. The Bluetooth connection also isn't entirely reliable, unfortunately.
I would recommend this to a friend- Pros mentioned:Temperature control
JDCC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it says. Morning coffee stays just as hot as when it was poured with the programable feature. A must have for serious coffee drinkers.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Wife loves her cup
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it. It can easily be scratched and Ember will do nothing for you.
I would recommend this to a friend - Pros mentioned:Temperature control
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ember mug and I appreciate how quickly it came. It's a pricey item but love how my coffee stays a constant temperature.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this with us! We're happy to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Love my Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use my mug every morning. Keeps my coffee at the temp I love. Outstanding customer service.
I would recommend this to a friend - Pros mentioned:Temperature control
Great cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug for coffee drinkers who like to savor their only cup of the day, keeps my coffee nice and not at a drinkable temperature.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Makoa, thanks for sharing this! We're happy to hear you've been able to take your time drinking your perfect temp with your Ember Mug - we appreciate your support!
- Pros mentioned:Temperature control
Temperature control. Smart monk great value
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works every time keeps my coffee warm for over an hour in 1/2 love it going to get another one just to have a backup
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Cowboy, thanks for leaving a review here! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Tea drinker treat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps tea warm and wife loves it. Completely unnecessary but a great indulgent luxury gift.
I would recommend this to a friend - Pros mentioned:Temperature control
Good concept, needs a few changes to be optimal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start by saying I like the temperature control and the iPhone app control, but the mug has two shortcomings: first, it is very heavy with coffee in it; 2, the handle is way too anemic for a mug of this weight. I know they want it to look sleek, but it would be much more user friendly if the gripping surface of the handle was more substantial. I end up using to hands to steady it when full.
I would recommend this to a friend - Pros mentioned:Overall performance
Ember mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I are so impressed with our new mugs!
I would recommend this to a friend - Cons mentioned:Battery life
Best cup of coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the cup!! My only complaint is that the battery life isn’t as long as I’d hope for
I would recommend this to a friend