Customer Ratings & Reviews
- Model:
- CM191415AM
- SKU:
- 6589726
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the product's exceptional temperature control, which is frequently highlighted as its most impressive feature. Users also appreciate the sleek design, convenient size, and overall ease of use that the cup provides. While the performance is well-regarded, some customers have noted concerns regarding the battery life and the premium price point. Additionally, a few users have experienced minor frustrations with the app connectivity and the cost of replacement charging accessories.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Best mug!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it to my son who loves it for xmas present.
No, I would not recommend this to a friend - Pros mentioned:Temperature control
Amazing Technology
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mug is amazing, according to my mom. She isn’t having to get up every 5 minutes to put her mug in the microwave to warm her coffee.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re happy to hear the Ember was gifted and your mom has been enjoying her mug!
- Pros mentioned:Temperature control
Innovative product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maintains the temperature as needed. For coffee and tea lovers must go product
I would recommend this to a friend - Pros mentioned:Temperature control
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee at home will forever be different. If you like your coffee hot, you won’t regret it.
I would recommend this to a friend - Pros mentioned:Temperature control
Very nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for chai tea everyday, it works very well
I would recommend this to a friend - Pros mentioned:Ease of use
The perfect gift!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Christmas gift ever! Easy to use and personalize. Just what I need while working from home during this season
I would recommend this to a friend - Pros mentioned:Temperature control
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! This mug is amazing and keeps my coffee at an enjoyable tempatire all day.
I would recommend this to a friend - Pros mentioned:Temperature control
Love my Ember
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new cup! I’m a slow drinker, so it’s perfect for keeping my coffee warm.
I would recommend this to a friend - Pros mentioned:Overall performance
Ember mug
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greta cup and great gift to give someone!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Temperature control
Ember coffee mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one as a gift but I have one and love it!
I would recommend this to a friend - Pros mentioned:Temperature control
Amazing Bday Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hold the temperature really well. Wife loves it, it was a birthday gift.
I would recommend this to a friend - Pros mentioned:Temperature control
Awesome purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great love it x10 this is a great purchase now I don’t need to microwave my coffee when I forget about it lol
I would recommend this to a friend - Pros mentioned:Overall performance
Perfection!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband. He LOVES it!!!!!!!!!!
I would recommend this to a friend - Cons mentioned:Charging
Charging base failures!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas gift for my wife less than 10 months ago. Charging became less dependable until it stopped completely. I noticed the inside contact pin in the charging saucer was no longer extending. With a small tweezer I gently pulled it up set the cup in place. It began to charge. I picked the cup to check if the pin had lifted. Nope. Would charge again unless I brought the pin back up and gently put the cup in place. Researching the issue reveals that this is an extremely common problem. DO NOT ALLOW ANY MOISTURE TO GET ON/IN THE SAUCER! How is that a product that is sold so keep beverages warmed is not waterproof?! Replacement charging coaster are $40 each! Found reviewers that had purchased numerous replacements and all had failed in the same way! DO NOT WASTE YOUR HARD EARNED CASH ON THIS PRODUCT! THE CHARGING COASTER RUINS THE WHOLE INTENT OF THIS THING! THIS THING SHOULD BE USING CONTACTLESS CHARGING. EVEN MY TOOTHBRUSH MAKER HAS FIGURED OUT HOW TO FIX THIS ISSUE! A $150.00 ITEM? THE CERAMIC CUP PERHAPS $5.00 T0 MANUFACTURER. THE CHARGING COASTER $2.00 MAX. EXTREMELY CHEAPLY MADE. GREAT IDEA EXECUTED TERRIBLY!
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Thank you for this feedback! Each Ember product comes with a one-year warranty and this does cover the coaster itself! Please feel free to reach out to our support team at support@ember.com, we will be happy to assist you.
To ensure the best experience with the charging coaster, we recommend ensuring the charging coaster stays dry. If liquid does drip onto the coaster, we would simply recommend wiping the liquid off before continuing charging. Please also ensure the bottom of the mug is completely dry before charging.
- Pros mentioned:Temperature control
Life changing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life changing. Coffee at the temp you want for hours. It is amazing.
I would recommend this to a friend - Pros mentioned:Temperature control
coffee mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mug! keeps my coffee just the right temperature! I don’t have to keep heating up my coffee or drinks now :) def recommend!!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Ease of use
Good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient and easy to operate. Brilliant item.
I would recommend this to a friend Make a great gift for coffee and tea lovers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Super convenien. Love the app. Works well.
I would recommend this to a friendGreat beverage container.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife as a birthday present, she already has the travel mug but this is great for at home use. Great long lasting battery life
I would recommend this to a friend- Pros mentioned:Overall performance
Cup really works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my Mother and she says it was her favorite Christmas gift and uses daily
I would recommend this to a friend