Customer Ratings & Reviews
- Model:
- CM191415AM
- SKU:
- 6589726
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the product's exceptional temperature control, which is frequently highlighted as its most impressive feature. Users also appreciate the sleek design, convenient size, and overall ease of use that the cup provides. While the performance is well-regarded, some customers have noted concerns regarding the battery life and the premium price point. Additionally, a few users have experienced minor frustrations with the app connectivity and the cost of replacement charging accessories.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Love my Ember
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it keep my coffee just the right temperature OMG Great
I would recommend this to a friend Avoid this brick.. Great idea but flawed software!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife bought this for me as a Birthday present. Every time I open the app I have to disconnect and reconnect the mug. I cannot set the temperature of the mug. There is a Firmware update available and it fails to install every time I try and run it, Ember support sent me a list of troubleshooting steps which I have followed multiple times from multiple phones, and nothing works as advertised. I missed the 2 week return window and am stuck with this $130 brick.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Thank you for sharing your feedback! We're always working on improving our products and your feedback is very valuable to us. We do want to let you know that the Ember mug is functional without the Ember app and will heat to the default set temperature of 135F. However, our team is always here to help and you can reach us at support@ember.com for help!
- Pros mentioned:Temperature control
Perfect gift for coffee lovers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mother loves this. She never has to re-heat her coffee because she is putting too much creamer in it.
I would recommend this to a friend - Pros mentioned:Temperature control
Perfect!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift. Personally I think it’s a joke. But they love hot coffee. And works just like it says
No, I would not recommend this to a friend - Pros mentioned:Temperature control
YES
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey but amazing. Having a custom temperature and no microwaving to re-heat is awesome!
I would recommend this to a friend - Pros mentioned:Temperature control
Game changer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For anyone who enjoys a warm beverage to sip through the day, this mug is essential. A game changer.
I would recommend this to a friend - Pros mentioned:Overall performance
Blue Smart Mug 14oz.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gift for my daughter & she's extremely pleased!! Has wanted one for quite awhile.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s good I need a little more time and will be back but for now it’s great the quality is awesome
I would recommend this to a friend - Pros mentioned:Color
Great mug. Great color.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this mug for an xmas gift. LOVE it and LOVE this color, which is not available on the Ember site.
I would recommend this to a friend - Cons mentioned:Battery life
Battery doesn’t last.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size. Unfortunately, battery didn’t last more than 35-40 minutes.
No, I would not recommend this to a friend - Pros mentioned:Color
Heat coffee cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I will always own one.The color is cool as well.
I would recommend this to a friend - Pros mentioned:Temperature control
best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works like a champ. helps my morning routine and keeps the coffee hot.
I would recommend this to a friend - Pros mentioned:Temperature control
Great
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] It is great! Best mug to get, no more cold drinks.
I would recommend this to a friend - Pros mentioned:Temperature control
Always hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee stays hot all morning (no more microwaves). But the creamer will get a little odd after a bit.
I would recommend this to a friend - Pros mentioned:Temperature control
Re-heat? Oh… I see
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mother-in law who uses this thing daily!
I would recommend this to a friend - Pros mentioned:Temperature control
Christmas
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter Loved it Keeps coffee hot can use app keep on all day long and keep beverage hot all day long
I would recommend this to a friend - Pros mentioned:Temperature control
Does it's job!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mug, keeps things warm for long amounts of time!
I would recommend this to a friend Nice cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sure keeps my beverages warm through out the morning. The only down side is that it is not a true 14oz cup.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Purchased, thanks for taking the time to leave a review and sharing this feedback. While it will be filled to the brim, we are confident the entire capacity of the 14oz Ember Mug is 14oz. With that said, we can certainly pass this feedback along as we continue to improve! We're always looking to grow and improve so if you have any other concerns, please reach out to us at support@ember.com so we can learn more!
- Pros mentioned:Temperature control
Warm feelings.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working from home these days, tired of reheating my coffee all day..this is my most cherished item I own!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Love this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how ut keeps my coffee hot for a while and lobe thay it holds more!
I would recommend this to a friend