Customer Ratings & Reviews
- Model:
- CM191415AM
- SKU:
- 6589726
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the product's exceptional temperature control, which is frequently highlighted as its most impressive feature. Users also appreciate the sleek design, convenient size, and overall ease of use that the cup provides. While the performance is well-regarded, some customers have noted concerns regarding the battery life and the premium price point. Additionally, a few users have experienced minor frustrations with the app connectivity and the cost of replacement charging accessories.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Larger size Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the smaller mug last year and loved it. This new larger size is even better!!
I would recommend this to a friend - Cons mentioned:Price
Cool but overpriced.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unique item but overpriced for what it is. Good gift for coffee lover.
No, I would not recommend this to a friend - Pros mentioned:Temperature control
WFH essential
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the mug. Keeps my coffee the perfect temperature no matter how long my WebEx meetings go.
I would recommend this to a friend - Pros mentioned:Temperature control
YES
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny!!! Highly recommend this product!
I would recommend this to a friend - Pros mentioned:Temperature control
Great Birthday Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son’s 24th birthday. He had mentioned that he wanted one. He uses it everyday and loves it!!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Mpechacek, thanks for sharing this! We're excited to hear the Ember was gifted and your son has been loving his mug - we appreciate both of your support!
- Cons mentioned:Price
Expensive mud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for a friend. She seems to like it and I hope she is using it because it was a bit expensive.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jodi, thanks for taking the time to leave a review here! We're glad to hear the Ember was gifted and appreciate your feedback in regard to price as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Bought one for my GF
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought these for myself and family. It’s definitely worth it if you like hot coffee or tea
I would recommend this to a friend - Pros mentioned:Temperature control
Mug
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mug makes a great gift for coffee and tea drinkers.
I would recommend this to a friend - Pros mentioned:Temperature control
Hot Coffee, Perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot begin to say how much I LOVE this mug! Love that this keeps my coffee hot all day long!
I would recommend this to a friend - Pros mentioned:Temperature control
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband. He uses it everyday. He said it keeps his coffee warm for hours.
I would recommend this to a friend - Pros mentioned:Temperature control
Nice mug but keeps disconnecting from the app.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mug, keeps my coffee hot so far...i have only used it 2x as of yet. My only complaint so far is that the app won't update and it keeps disconnecting and this is somewhat frustrating. For a smart mug its lacking and for the price you just get an expensive cup warmer until the bugs on the app are fixed.
I would recommend this to a friend - Cons mentioned:App
Recommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup. The app is basic and hard to know how to use it at first but works great!
I would recommend this to a friend - Pros mentioned:Temperature control
Love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Keeps the temperature for quite a while so I can get some work done without having to reheat try he coffee.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Gourmet, thanks so much for sharing! We're happy to hear you've been enjoying your Ember!
- Cons mentioned:Battery life
Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dose not stay charged long have to stay close to base to keep charging it. But other than that i love my mug
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Virginia, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember so far. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help!
- Pros mentioned:Overall performance
Great mug and great deal!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug and great service! Price was excellent too. 2 day delivery!
I would recommend this to a friend - Pros mentioned:Temperature control
Works awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. keeps my coffee warm throughout my entire work day.
I would recommend this to a friend - Pros mentioned:Temperature control
Awesome idea for coffee or tea drinkers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact I can keep my tea or coffee warm without having to keep going back to add water.
I would recommend this to a friend - Pros mentioned:Temperature control
The best cup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cup. Keeps coffee hot for a long time. Highly recommend this product.
I would recommend this to a friend Undisclosed auto-shutoff feature…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mug for what it is. I was hoping this thing can greet me with a hot drink in the morning. However, it has an auto shutdown feature which is impossible to disable. It is not disclosed in the manual or description…only to find this by contacting customer service. I had to return it because it does not meet my needs. But it is still a good mug if you just plan to keep your drink warm for a couple of hours.
No, I would not recommend this to a friend- Pros mentioned:Temperature control
Love it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift and then wound up buying myself one too!
I would recommend this to a friend