Customer Ratings & Reviews
- Model:
- CM191415AM
- SKU:
- 6589726
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the product's exceptional temperature control, which is frequently highlighted as its most impressive feature. Users also appreciate the sleek design, convenient size, and overall ease of use that the cup provides. While the performance is well-regarded, some customers have noted concerns regarding the battery life and the premium price point. Additionally, a few users have experienced minor frustrations with the app connectivity and the cost of replacement charging accessories.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Hot coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought five of these mugs for family and friends and everyone loves them
I would recommend this to a friend - Pros mentioned:Temperature control
Keeps coffee hot.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves that it will keep her coffee hot for hours.
I would recommend this to a friend - Pros mentioned:Ease of use
Bought this for a gift for a friend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was for a friend that loves it so easy to set up and he love to come back to his coffee and if staying hot
I would recommend this to a friend - Pros mentioned:Temperature control
How Did I Survive Before This Purchase?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item has solely gotten me through quarantine. If you are WFH, this item is a MUST! Obsessed with my Ember.
I would recommend this to a friend - Cons mentioned:Battery life
Keeps Liquids Warm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Battery doesn't last long, but it's not a big cup either.
I would recommend this to a friend - Pros mentioned:Ease of use
Threw all my other cups away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. High quality and works exactly as described
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing coffee mug!! Worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Something you just do not think you need... but you do!
I would recommend this to a friend - Pros mentioned:Temperature control
Works great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and keeps drinks warm! Definitely recommend!
I would recommend this to a friend Best buy in a long time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love this mug. It keeps my coffee hot for a long time. No more constant trips to the microwave to reheat my cup of coffee. I'm hooked!
I would recommend this to a friend- Pros mentioned:Temperature control
Coffee cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice cup to keep your coffee warm when you do not have time to finish
I would recommend this to a friend - Pros mentioned:Temperature control
Great Mug But The Absolute Worst Alp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, this is a mixed bag for me. The mug works but when you're spending $130 on a mug, the app needs to work too (and it doesn't). I gave it 2 stars because even when the app doesn't work, which is all the time, the mug will still keep your drink set at 135 degrees. However, I need to delete and reinstall the app everytime I use the mug because it'll freeze up and won't connect to your mug. I can have the mug off and app will display that it's connected and at 175 degrees when the mug is cool to the touch. It'll say my battery level is - 1% when fully charged. And this is when the app actually opens up and doesn't crash when trying to load. It is, without question, the most frustrating app I've ever used. I'd return the mug if this wasn't a gift. Figure this out, Ember.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Brian, thanks for leaving a review and sharing this feedback! We are sorry to hear about the experience you've had with connectivity. At your earliest convenience, please feel free to reach out to us at support@ember.com so we can further troubleshoot the issue - we are happy to help you out!
Best thing I've ever bought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mug because I'm always forgetting about my coffee until it goes cold while I'm working. I absolutely love this mug! It works perfectly. The hour battery life is great for when I need to step away from my desk. And the mug is nonstick so it's so easy to clean. Ive had whipped cream in my mug a couple times and it washed off super easy in just a couple minutes. Buy this mug!
I would recommend this to a friend- Pros mentioned:Ease of use
Good cup if you really like your drinks hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy item to use but takes a long time to recharge
I would recommend this to a friend - Pros mentioned:Temperature control
works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works like a charm. like the bigger mug. wish other colors had been available.
I would recommend this to a friend - Pros mentioned:Temperature control
Excellent Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my coffee hot. I never have to throw away a drop
I would recommend this to a friend - Pros mentioned:Temperature control
Great for coffee lovers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug- the temperature control works well and charge us reasonable.
I would recommend this to a friend - Pros mentioned:Temperature control
I love my mug!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Keeps my coffee perfect until the end!
I would recommend this to a friend - Pros mentioned:Temperature control
Ember review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mugs, make your desired hot drinks last at last.
I would recommend this to a friend - Pros mentioned:Overall performance
A great birthday gift!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I made this purchase for a birthday present for mu husband and he love it!!!
I would recommend this to a friend - Pros mentioned:Temperature control
hot coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convinient. It keeps my coffee hot for longer period of time. I am really enjoying this.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi norsid, thank you for leaving a review! We're happy to hear you've been able to take your time drinking your perfect temp with your Ember Mug - we appreciate your support!