Customer Ratings & Reviews
- Model:
- CM191415AM
- SKU:
- 6589726
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the product's exceptional temperature control, which is frequently highlighted as its most impressive feature. Users also appreciate the sleek design, convenient size, and overall ease of use that the cup provides. While the performance is well-regarded, some customers have noted concerns regarding the battery life and the premium price point. Additionally, a few users have experienced minor frustrations with the app connectivity and the cost of replacement charging accessories.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
goated
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.goated Ember - Temperature Control Smart Mug² - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Overall performance
Love this to keep your coffee warm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you tend to pour your coffee and get side tracked .. this is what you need .. I have become addicted to it
I would recommend this to a friend - Pros mentioned:Temperature control
Excellent!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Keeps my coffee HOT every morning. I can’t wait to get the bigger one!
I would recommend this to a friend - Pros mentioned:Temperature control
Hot coffee please
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Coffee or tea stays perfect temperature.
I would recommend this to a friend - Pros mentioned:Ease of use
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, very easy to use, more than likely getting the travel mug as well
I would recommend this to a friend - Pros mentioned:Overall performance
Ember Coffee Cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Husband bought and uses it all the time!!! I just might have to get me one!!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Debbie, thank you for leaving a review! We're happy to hear your husband has been enjoying his Ember and we hope you get one for yourself as well - we appreciate both of your support!
- Pros mentioned:Temperature control
Very good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cup is very useful. I tend to drink my coffee slowly and it keeps it hot.
I would recommend this to a friend Great Smart Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had nothing but good experiences with this mug so far, the capacity when on the base is very good but even on the internal battery it is still very good at over an hour. App works great though I seldom need it since I set my mug for coffee and have left it there mostly.
I would recommend this to a friend- Pros mentioned:Temperature control
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift for my wife and she loves it. Keeps her coffee at the temps that she likes it.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Davel, thanks for sharing this! We’re glad to hear the Ember was gifted and your wife has been enjoying her mug so far!
My 2nd Ember...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Ember Cup, this one's better in that it's 14 oz so I can easily fit 12 oz coffee with creamer, etc.
I would recommend this to a friend- Pros mentioned:Temperature control
Cup
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a coffee drinker is Great cup to heat up your coffee
I would recommend this to a friend - Cons mentioned:Price
Coffee mug
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good coffee mug but extra expensive only get it if you are in your office all the time
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jahazy, thanks for sharing this! We hope you can still enjoy your Ember and appreciate your feedback about price as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Ember Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product, keeps my first cup of coffee in the morning nice and hot.
I would recommend this to a friend - Pros mentioned:Temperature control
Great!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it and with a second charger she can keep her coffee hot all day…
I would recommend this to a friend - Cons mentioned:Battery life
Nice gadget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Only complaint is that the battery does not last as long as I would have hoped.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi gio975, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please reach out to us at support@ember.com so we can help!
- Pros mentioned:Temperature control
Like this more than we had expected.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool product that I didn’t think we needed, but we love it. It works just as we had expected.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you for leaving a review! We're happy to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Overall performance
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift and they absolutely love it.
I would recommend this to a friend - Cons mentioned:Battery life
Battery Life does not Justify Full Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift, and the receiver enjoys using it. However, the battery life is not as stated.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re glad to hear the Ember was gifted and they've been enjoying their Ember so far. Battery life can depend on a number of factors, but if you feel the battery is draining faster than normal, please feel free to reach out to us at support@ember.com so we can help!
- Cons mentioned:Battery life
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great temp control but wished battery lasted longer.
I would recommend this to a friend - Pros mentioned:Temperature control
HEATED SMART MUG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great heated coffee cup. Great experience with Best Buy. constant updates on delivery status.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jimmy, thanks so much for sharing! We're happy to hear you've been enjoying your Ember!