Customer Ratings & Reviews
- Model:
- CM191415AM
- SKU:
- 6589726
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the product's exceptional temperature control, which is frequently highlighted as its most impressive feature. Users also appreciate the sleek design, convenient size, and overall ease of use that the cup provides. While the performance is well-regarded, some customers have noted concerns regarding the battery life and the premium price point. Additionally, a few users have experienced minor frustrations with the app connectivity and the cost of replacement charging accessories.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Coffee mug
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.200% recommend - got it for father in law and he loves it!!!
I would recommend this to a friend - Pros mentioned:Temperature control
Sr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for keep your drink hot Great deal and good
I would recommend this to a friend - Pros mentioned:Temperature control
Mug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase in recent times, keeps my coffee warm for hours(I leave it on the coaster)!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for sharing! We're happy to hear you've been loving your Ember and enjoying your perfect temperature! If you have any questions, please let us know.
- Pros mentioned:Temperature control
Ember
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome technology, works as advertised, purchased 8 already plus the travel mug
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Squid, thanks for sharing this with us! We appreciate your support and hope you continue to enjoy your Ember Mugs - if you have questions or concerns, please feel free to reach out to us so we can help!
- Pros mentioned:Temperature control
Usage relies on an mobile app
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cup itself works well and as expected, however, it relies on using an absolutely atrocious app to use. Ive gotten more comfortable using the app, but the functionality being tied to the app is annoying.
No, I would not recommend this to a friend Nice little mug.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, however, be ye warned, I had to use an android device to download a previous version of the app to successfully install the new firmware update for the ember mug. The latest version of the app would fail to install the firmware.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you for leaving a review and sharing this! We're sorry to hear about the experience you had with the firmware update and appreciate the feedback. We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help!
- Pros mentioned:Temperature control
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing ever love that I can drink my morning coffee and it says warm
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Cgreenwell, thank you for leaving a review! We're happy to hear you've been able to take your time drinking your perfect temp with your Ember Mug - we appreciate your support!
Ember Mug2 - 14 oz - Firmware Update Fails
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mug is nice, but overpriced. I bought one two years ago, and had trouble with firmware updates suggested by the Ember app. I tried getting help from the technical support folks, but never could get the firmware to successfully update. Fast forward two years, and after having a coworker walk off with my mug, I went out and purchased a new Ember mug. I figured after two years they would have fixed the firmware update issues. I was wrong. Same issue, app suggestions to update firmware fail. This time, the Ember support folks tell me my Samsung S22 Android phone's operating system is not compatible with the device. Pull out your Android phone with four year old operating system if you want to upgrade to the new firmware. Mug seems to work, but at $150 and waiting two years, you would have thought they would have fixed this by now...
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Good product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was for a friend. He enjoys it a lot and recommends it to everyone
I would recommend this to a friend - Pros mentioned:Temperature control
Warm and cozy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s works great at keeping my coffee at the best temp for drinking.
I would recommend this to a friend - Pros mentioned:Temperature control
Last cup I’ll ever buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect cup for working at home! Keeps coffee hot until the last sip
I would recommend this to a friend - Pros mentioned:Overall performance
Does it’s job well.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.highly recommend if you’re a book worm or constant study/work horse.,
I would recommend this to a friend - Cons mentioned:Connectivity
Horrible mug for Android users
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great when connected. Ember has to fix its connection issues with Android. I had to reset the connection everyday and sometimes in-between each cup. This is unacceptable for how much the mug costs. The app rating on play store is 1.8 stars, ridiculous.
No, I would not recommend this to a friend - Pros mentioned:Temperature control
No more nuked coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money. My wife constantly had to re-warm her coffee every morning. NO MORE!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Mullen, thanks for leaving a review! We’re glad to hear your wife has been enjoying her Ember every morning!
- Pros mentioned:Temperature control
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.6th ember cup/mug. Now if only I could Make a decent cup of tea.
I would recommend this to a friend - Pros mentioned:Overall performance
Keeps my coffee hot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 5th mug I bought for me and friends. We all love them
I would recommend this to a friend - Pros mentioned:Temperature control
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, easy to use and keeps my coffee hot for a very long time.!!
I would recommend this to a friend Not too bad!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a Christmas gift and while it was easy to use and really cool to change the color of the LED of the cup, it took too long to keep my coffee warm. Will buy again in the future if there is an update or a different version.
I would recommend this to a friend- Pros mentioned:Temperature control
For Coffee drinkers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best way to keep coffee warm. You will enjoy each sip.
I would recommend this to a friend - Pros mentioned:Temperature control
Hot coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mug!!! Keeps my coffee at a desired temp while I drink it!
I would recommend this to a friend