Customer Ratings & Reviews
- Model:
- CM191415AM
- SKU:
- 6589726
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the product's exceptional temperature control, which is frequently highlighted as its most impressive feature. Users also appreciate the sleek design, convenient size, and overall ease of use that the cup provides. While the performance is well-regarded, some customers have noted concerns regarding the battery life and the premium price point. Additionally, a few users have experienced minor frustrations with the app connectivity and the cost of replacement charging accessories.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
HOT COFFEE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gem is unbelievable! Keeps my coffee hot for over 2 hours!
I would recommend this to a friend - Pros mentioned:Temperature control
Just WOW
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gem is unbelievable! Keeps my coffee hot for over 2 hours!
I would recommend this to a friend - Pros mentioned:Temperature control
Great Gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gem is unbelievable! Keeps my coffee hot for over 2 hours!
I would recommend this to a friend - Cons mentioned:Battery life
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I do not give this 5 stars is because I want a little bit more battery life.
I would recommend this to a friend - Cons mentioned:App
Good mug, questionable app, low quality charger
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mug is great - however the power supply died 8 weeks in. The quality of the power supply is a shame. The app is a bit fickle with this mug (14oz Ember2 copper).
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hello, we apologize for the inconvenience this causes you. Please reach out to us via our support link on ember.com or email us at support@ember.com, so our support team can assist you. Please note that we do have a warranty process that we can use to help you out and we do offer replacement power adapters. We look forward to hearing from you!
- Cons mentioned:Price
Great Mug! Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product solved all my problems with cold coffee and tea...a little pricey but worth it.
I would recommend this to a friend - Pros mentioned:Temperature control
Ember Mug
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for those coffee drinkers that prefer to savor their morning drink
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Keaston, thanks for sharing this and leaving a review! We're happy to hear you've been able to take your time drinking coffee at your perfect temp in your Ember Mug - we appreciate your support!
- Pros mentioned:Temperature control
Yes pls!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice cup keeps coffee hot yes pls!!!!!worthy purchase
I would recommend this to a friend - Pros mentioned:Temperature control
Great mug.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mug. Keeps things as perfect temperature. Great app.
I would recommend this to a friend - Pros mentioned:Ease of use
Good cup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cup is great. Love the style and ease of use. Buy one.
I would recommend this to a friend - Pros mentioned:Temperature control
Great gadget gift!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This made for a great gift! Keeps coffee nice and warm and it’s easy to use. My wife loves it.
I would recommend this to a friend - Cons mentioned:Price
Huge price tag but nice mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These mugs are very handy but the price tag is still too high for what you get.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Madeleine, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback in regard to price - we're happy to share this with our team as continue to improve! If you have any questions or concerns, please let us know.
- Pros mentioned:Overall performance
A cool idea!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a birthday gift, person was very pleased! A great idea!
I would recommend this to a friend - Cons mentioned:Battery life
Perfect....if always near charging coaster.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is still the main drawback. Other than that is nearly perfect.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Avaya789, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember so far and appreciate your feedback about battery life as we continue to improve - if you have any questions or concerns, please let us know. Thank you for your support!
- Pros mentioned:Temperature control
Really nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, it warms up pretty quickly, recommended for other people
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Stef, thanks for leaving a review! We appreciate your support and we are thrilled to hear you love your Ember!
- Pros mentioned:Temperature control
Ember Mug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gift I never knew I needed. I love it. Coffe remains hot and tastes fresh.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Betsy, thanks for leaving a review and sharing this! We’re happy to hear you’ve been enjoying your Ember so far!
- Cons mentioned:Battery life
Would not buy again.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like that it doesn’t stay connected to the app. I have to delete it and pair it almost every time I use it. Then it say there is an update but it never updates
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Great Cup!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a gift and the recipient really loves it!
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect appliance for the purpose, works as advert
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect appliance for the purpose, works as advertised.
I would recommend this to a friend - Pros mentioned:Temperature control
Nice mug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great. You can adjust the temp to what works best for you
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this with us! We appreciate your support and hope you continue to enjoy your Ember Mug - if you have questions or concerns, please feel free to reach out to us so we can help!