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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2309 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional temperature control, which is frequently highlighted as its most impressive feature. Users also appreciate the sleek design, convenient size, and overall ease of use that the cup provides. While the performance is well-regarded, some customers have noted concerns regarding the battery life and the premium price point. Additionally, a few users have experienced minor frustrations with the app connectivity and the cost of replacement charging accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,309 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Coffee Mug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Keeping tea/coffee warm til the end is priceless.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot coffee!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Ember - love having hot coffee to the last sip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, Convenient Coffee Mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ember mug is a great option for those on the go! I highly recommend also purchasing the lid, which improves battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Really keeps it warm! And totally easy to use.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great smart mug.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to keep your drink evenly warmed. Much better than warming coasters.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Merk, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps your Coffee and Tea nice and Hot!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for keeping my coffee and tea warm while I have to get up and complete daily tasks!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    She loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a Christmas gift for my wife. he keeps it at work and loves it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Chris, thanks for leaving a review! We’re glad to hear the Ember was gifted and your wife has been enjoying her mug! Ember

  • Rated 4 out of 5 stars

    Linda

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love my Ember cup !!! use it daily . i am finally able to finish a FULL cup of coffee without running to the microwave to "REHEAT" For sure a Great Gift for anyone who likes hot beverages. Only wish is that i would love a faster recharge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is worth owning.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is nice. Being home, sitting on the couch enjoying an endlessly hot cup of coffee. That’s what you get with this thing. Take it out on the deck, even in the winter! The phone app is cool too. The only downside is if you have an awesome collection of mugs, you will grow apart.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift was well recieved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift. It was much appreciated and they use it every day.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Kvizier, thanks for leaving a review and sharing this! We’re excited to hear the Ember was gifted and they've been loving their mug - thank you both for your support! Ember

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mug. I need to buy more for everyone in the family.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Nice smart coffee mug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart mug for daily use. It keeps my coffee warm.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for coffee and tea, no complaints here.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice producr would recommend nice color, very useful

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drink coffee slowly so I love how this mug keeps it the right temperature

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this! We’re glad to hear you’ve been enjoying your perfect temperature with your Ember Mug so far! Ember

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The great reviews do it justice! It’s utility and quality have impressed me

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept my coffee warm for 2 hours! No complaints so far!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    drink up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally..an efficient and stylish way to keep coffee HOT!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeps it hot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Will need to figure out your temperature. I had read reviews it wasn’t hot enough but u never found that to be case, in fact too hot. I like cream in coffee and temp could cause film with time.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    So hot and easy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves his birthday gift! No more reheating coffee in the morning.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Aislinn, thanks for leaving a review! We're glad to hear your husband has been loving his Ember and uses it daily - thank you both for your support! Ember