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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2309 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional temperature control, which is frequently highlighted as its most impressive feature. Users also appreciate the sleek design, convenient size, and overall ease of use that the cup provides. While the performance is well-regarded, some customers have noted concerns regarding the battery life and the premium price point. Additionally, a few users have experienced minor frustrations with the app connectivity and the cost of replacement charging accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,309 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome E cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome invention. Always hot!! Feels great and easy to use.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Franklintechguru, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    It does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job at keeping my dad's coffee hot

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Steamy coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for coffee lover. I always want my coffee hot

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and great idea for someone love coffee.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Magg, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply Love it keeps my coffee warm no matter where I set it down

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review and sharing this! We're happy to hear you've been enjoying your Ember Mug so far - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps it warm for sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay warm. Been a fan of the brand. Color is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot coffee.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee warm at the perfect temperature. No more microwaving.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your perfect temperature with your Ember! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug. Keeps my tea warm and tells me when its too hot.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice attempt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea, battery life is really short though

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Stays warm long

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who loves their coffee to get cold? Nobody. This is a must have.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    FOR COFFEE LOVERS WHO NEED IT AT WORK!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GIVEN AS A CHRISTMAS PRESENT TO A COFFEE ADDICT. SHE WAS PLEASED THAT CHARGING CORD WOULD WORK NEAR HER DESK AT WORK.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Christmas gift for daughter in law. She loves it!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Berlyjo, thanks for leaving a review! We’re glad to hear the Ember was gifted and your daughter-in-law has been enjoying her Ember! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this mug, I use it every day, keeps my coffee hot !!!!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Chapsfk8, thanks for sharing this! We're happy to hear you've been loving your Ember so far and have been using it daily - thank you for your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his gift we got him for Christmas would but again

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Joegift20, thanks for leaving a review here! We're happy to hear the Ember was gifted and your son has been enjoying his mug so far - we appreciate all of your support! Ember

  • Rated 5 out of 5 stars

    Ember Smart Mug 14 oz - Sage Green

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mug functions exactly as described by Ember, and was significantly less as purchased on sale from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Heated mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby loves it. He's happy I'm happy. He wants another one

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Goku, thanks for leaving a review! We're glad to hear your hubby has been enjoying his Ember Mug so far - thank you both for your support! Ember

  • Rated 5 out of 5 stars

    The best one to get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had smaller capacity mug which was great but the larger capacity is much better and battery seems to last a little longer. Also have the travel mug and the app works seamlessly with multiple products.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my mom. she loves it. keeps the coffee warm.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Notcomputersmart, thanks for sharing this! We're excited to hear you gifted your mom an Ember and hope she continues to enjoy coffee at her perfect temp - we appreciate both of your support! Ember

  • Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my girlfriend. Got it on sale during Christmas for $100. Great price point. For an everyday coffee drinker, probably worth close to retail. For me, an occasional drinker, probably not.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect temperature as long as you want and control right from your phone

    I would recommend this to a friend