Customer Ratings & Reviews
- Model:
- CM191415AM
- SKU:
- 6589726
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the product's exceptional temperature control, which is frequently highlighted as its most impressive feature. Users also appreciate the sleek design, convenient size, and overall ease of use that the cup provides. While the performance is well-regarded, some customers have noted concerns regarding the battery life and the premium price point. Additionally, a few users have experienced minor frustrations with the app connectivity and the cost of replacement charging accessories.
This summary was generated by AI based on customer reviews.
Great Mug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. The battery is good also.
I would recommend this to a friendThe cup experience for coffee lovers.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My perfect side companion for when I’m in my office
I would recommend this to a friendGreat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife and she absolutely loves it, it’s works great on the app
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Manny417, thanks for leaving a review! We're happy to hear your wife has been enjoying her new Ember Mug so far - thank you both for your support!
- Cons mentioned:Battery life
I won't buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea is best but the item is not. It loses charge fast and when put back in the charging coaster with coffee... the coffee changes flavor.
No, I would not recommend this to a friend - Pros mentioned:Temperature control
My wife’s favorite mug!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife’s favorite gift. Keeps her coffee hot. She won’t drink coffee without it now. Charger has caused us a problem or two, but the company was very easy and sent us a new one. HAND WASH ONLY!
I would recommend this to a friend Amazing product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for my gf who loves hot beverages! Made her very happy!
I would recommend this to a friendOn the go lifestyle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great. I love using this on the go. Great for a fast lifestyle
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Atia, thanks for sharing this with us! We're happy to hear you've been enjoying your Ember Mug so far - if you have any questions or concerns, please let us know!
Keep it hot
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee lovers dream mug. It’s obviously not a necessary item, but an indulgence.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi TSRix, thanks for sharing this! We're happy to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
Cool!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great idea. It’s just too bad my wife didn’t want it.
I would recommend this to a friendGood mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.makes a great gift for the ones that always leave the drinks old.
I would recommend this to a friendEmber Blue Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and good service all around for me..
I would recommend this to a friend- Pros mentioned:Temperature control
Mom loved it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my mother who drinks multiple cups of hot tea daily and she hasnt stopped raving about it. Of note, the weight of the cup makes her think she has more in there than she does… FYI.
I would recommend this to a friend - Pros mentioned:Temperature control
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never thought I’d need one of these but by jingo it’s great! I usually end up with half drunk cups left to go cold throughout the day but no more! Works perfectly and would highly recommend
I would recommend this to a friend Great cup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it but app sucks ...fix it!!!!! App will not work right wont update
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Bemo, thanks for sharing this. We're sorry to hear about the experience you had with the firmware update and appreciate the feedback. We do want to assure you that the mug is functional without connection to the device and without the update, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help!
- Pros mentioned:Temperature control
Great gift.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t sure what to buy my parents for Christmas until I saw these cups, they love them! Both said they can enjoy their hot drinks now instead of having to drink fast before it gets cold.
I would recommend this to a friend Very nice, but expensive
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice mug, and this one is steel, but pretty expensive
I would recommend this to a friendDon’t buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it. I don’t recommend. It’s not maintains the heat
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you so much for writing a review! We appreciate your feedback and will pass this along to our team as we continue to improve!
Great mug that works very well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug that keeps coffee warm. Battery lasts about 80 min per charge.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving another review! We're glad to hear you're still enjoying your Ember Mug - if you have any questions or concerns, please let us know!
Great Gift
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool gift for family who loves coffee! 5 out of 5.
I would recommend this to a friend- Cons mentioned:Battery life
Ember
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it’s great, it constantly goes to empty and shuts off. For some reason it thinks there’s nothing it the cup.
No, I would not recommend this to a friend