Customer Ratings & Reviews

Love this mug. For those that like a hot cup of coffee or tea with out constantly heatingbin the microwave this cup is gor. I truly do not know how i have lived with out it. Best buy customer service is 100% awesome Get it you will love it.

So far so good gave to wife for xmas she loves it Will buy another she wants one for work now

Works great and very easy to use. Wish battery wouls last longer.

Ok so a lot of reciews of these come from people wirh unrealistic expectations. It does everything that it is advertised to do. If you want something warm 2+ hours in great condition after you make it? Put it in the mug, and leave it on the charger and you have hot perfect beverage almost forever.

This mug is AWESOME! My wife never finishes her coffee on the first go around. She always has to heat it up in the microwave later on. I purchased this mug for her and now she never uses anything else. This keeps ANY beverage hot and always ready to drink

Great cup and keeps coffee all day. Bought as a gift for my Daughter and she uses it every day

I Purchased this item because I’m on zoom all day and drink a lot of coffee. I would make a carafe and microwave each mug full to make it hot before drinking- reheating often if I didn’t drink it fast enough and it got cold. I thought this mug would be the PERFECT solution. Here’s why it wasn’t: 1- I always started with hot coffee (pour over coffee) brewed directly into the cup. Although it kept the coffee at the desired temperature, the mug lasted an average of 45-50 minutes when it was advertised to last about 2 hrs. My average meeting is 90 minutes. 2-the mug took too long to recharge, so I took to keep it in the base (plugged in) whenever I wasn’t drinking. Even though I took sips often, it would still go into ‘sleep’ mode, the coffee would get cold and I’d have to restart the mug again and wait several minutes for it to get hot. 3- sometimes it wouldn’t restart… and I’d have to exit zoom to look at the app, which would show “empty” even though the cup was more than 1/2 full. So I guess it’s not good for continuous use. It did these things so often, I returned it. So I'm back to nuking my coffee when it gets cold. It’s a hassle but it works… and it doesn’t cost $120!

Bought this for my wife..she loves it..easy to use too

I received this as a holiday gift and wasn’t sure how often I would use it. Then I got my seasonal cold and it is a lifesaver! The app is great as I can track and set the exact temp of my tea. The cup knows when it’s empty and shuts off!

Bought a a gift. I drink my coffee before it gets cold but the recipient does not so this is a perfect gift, especially on sale.

Perfect for keeping your coffee warm while at the office or home.

Great product. Keeps coffee hot for a very long time.

This is the larger of the two Ember mugs and the seemingly slight difference in size is worth it. I had the smaller size for awhile and really liked it, but eventually the inside coating began wearing away. I'm hoping this one will be hardier - it seems better at early glance at least. I admit this is a frivolous item, but I really love being able to drink my coffee slowly and not get cool.

A welcome addition to my office. I no longer need to bring a travel mug to my desk. My coffee or tea is kept at the temperature I like. It also has a nice feel in my hand. It even has a timer for my tea. No more wasted cups of tea and coffee.

Hot coffee for me!! Perfect gift for the real coffee drinker!

Keeps coffee hot! Wish it would last just a little longer and was a little less expensive.

Keeps hot drinks the perfect temp, works great for coffee and tea. Easy to keep clean and use.

Wife loves it. Keeps all liquids nice and warms. Highly recommended.

These things are great. My wife and I each have one already. So this was a gift for my father in law. You can take your time and enjoy your coffee instead of trying to scarf it down before it gets cold. Can even enjoy it out on the deck when it’s a little chilly outside because it stays hot. I keep mine at 128

I was reluctant to buy this mug. I have been looking into getting one for a few years. Once the 14 oz version came out I was even more interested. So far the Ember meets and exceeds my expectations. It is great to have a hot cup of coffee all the way to the last drop. It was even a little weird to not have to drink cold coffee on my last sip. I have only had this mug for a short time but I am very pleased.