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Customer Ratings & Reviews

Your price for this item is $104.97
The comparable value price is $149.95

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,295 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well! It is very convienient and stays warm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tea and coffee lovers need this! I absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, with more capacity

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two Ember smart mugs and an Ember travel mug, and we love them all. This one has a somewhat larger capacity than the original, which is nice since the bottom contains the battery and does not go as deep as you would think by looking at the cup. Great convenience for keeping your coffee warm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice cup, keeps coffee at the right temp. recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product, Small Annoyance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life seems to be less than anticipated are’s 135 degrees, but as long as you’re using the coaster it’s amazing. Says not to use a metal spoon, as it would damage the ceramic coating... don’t really have a rubber or plastic spoon, so tough to mix in sugar/creme as needed.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Kevin, thanks so much for sharing! We're happy to hear you've been enjoying your Ember so far! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help! We appreciate your feedback and will pass this along to our team as we continue to improve! Ember

  • Rated 5 out of 5 stars

    Just what I needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for coffee drinkers! I normally sip on my coffee while enjoying some kind of bread. My biggest annoyance was my coffee getting cold. This is the answer. Keeps my coffee for a warm 142 degrees. You wont regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing mug to take everywhere you go!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a really great quality mug and helps the drinks keep very warm and hot And does not allow them to get cold. functionality of the app is amazing also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cup!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my wife and she opened the day of so I got her another one for her work and she said she used it and it almost burned her mouth so it dose keep drinks warm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom and she loves it. She is a hot coffee drinker and she can nurse one cup of coffee for hours. This keeps her coffee warm all day. I bought this when it was on sale but I’d probably buy it at full price. I recommend this product. The app is pretty user friendly. My mom is in her 70s and has no problem using the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is exactly what I needed for work. I love coffee, but when I get busy at work it always goes cold. This mug keeps my coffee at a perfect temperature all morning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have far people living in cold region

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is must have if you are living in colder region… this will make sure the last sip off coffee taste like a first sip. Don’t worry about the price. It is a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother's Day Present

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mother and she loves it. 2 out of 5 days she works for home and it does well with keeping her coffee warm while she is preoccupied with meetings and such. Thinking about biying one for myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps my coffee hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ember and the new color! I’ve had 2 before!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much I purchased a 2nd one a week later. Just so convenient not having to heat up my coffee with me being a slow sipper. All my other mugs are obsolete now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For comfort creatures that like their coffee hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like cold coffee! I spent the money to buy this cup, in the copper color, for me and my boyfriend. Even when a repair guy kept talking about whatever, my mind was on my coffee. When he finally left, my coffee was still hot. I was very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mug ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a late Christmas present for myself. This mug works great for coffee and tea! Very pleased with how it keeps my beverage hot to the last sip. Works so well that my husband ordered one, too. We each picked a color so we can identify whose mug is whose.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review! We're happy to hear you and your husband have been enjoying both of your Ember Mugs - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mom for her birthday and it's amazing. I love coffee and use this one more than my Stanley now because it stays hotter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping my coffee warm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been perfect for my wfh situation. It helps maintain coffee and tea warm over extended period of times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Actually works and coffee stays hot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually works. I love how it keeps coffee hot indefinitely on the charger so if your sitting at the desk… it’s always hot. While not on the charger, it last a little over and hour but still hot and the about the 1.5 hour mark, it starts to cool down. It’s worth it so get it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great features, finicky app

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with many smart devices, I think the mug performs its function very well but the app needs a bit of work. I appreciate the features offered by the app (multiple temperature settings, etc.), but it consistently becomes disconnected from my phone when the app "forgets" the mug's configuration. When this happens I have to press and hold the bottom button to enter bluetooth pairing mode, which is made more frustrating when the mug has already been filled with coffee. Additionally, the app has been prompting me to complete a firmware update, but stalls out near the tail end of the install and never completes. Maybe if we could complete the firmware update then the disconnection bug would be resolved, but I guess we'll never know.

    I would recommend this to a friend