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Customer Ratings & Reviews

Your price for this item is $104.97
The comparable value price is $149.95

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,295 reviews
  • Rated 4 out of 5 stars

    Mmmm! Always perfect temp coffee!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more lukewarm coffee when im busy, this mug keeps it deliciously just the right temp! To keep the mug in top condition, I do use a silicone spoon to stir in my sweetener and cream. I really want to enjoy this for a LONG time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup! Everything works well and is easy to use. My only complaint ( and it’s mine, not the manufacturer) is that the cup is too small! Should have bought the bigger one!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Execelent Option for an excellent gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an espectacular gift for Coffe or tee lovers. This is the 5th time that I choose this item as a gift for friends and clients

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cup!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my partner who would microwave her coffee and tea every 5 minutes. Easy to use, good app, and shes happy. Expensive, but is perfect for the perfect person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gadget

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom for Christmas. She is retired and takes forever to drink her coffee. The coffee warmer plate wasn't cutting it. She loves it! She would have never spent the money on herself so it may seem trivial but it's a fun splurge for the coffee drinker in your life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember mug

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think I would enjoy using this cup but it truly keep your coffee hot from the moment your pour your coffee to this cup until hours later

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keep me hot!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I love that this cup keeps my coffee hot. It's an amazing cup. Downside is the app seldom works, upside you don't need the app to keep the coffee hot, unfortunately without the app you can't customize the temp. You will end up with the programmed temp.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We're glad to hear you've been enjoying your Ember and appreciate your feedback in regard to the app - we're always working on improving, so if you have any questions or concerns, please let us know! Ember

  • Rated 2 out of 5 stars

    Broke after a month, no support from Ember

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great while not worked but stopped charging after a little over a month. One of the charging pins is now recessed and doesn't contact the mug. Reached out to Ember, but their support is terrible. It has been nearly two weeks and I haven't received a response. Now I am afraid that the battery will be damaged from sitting in a discharged state for too long.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my college age daughter for Xmas. She drinks tea most days and is always up reheating. She loves this and says it works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is definitely on the pricey end for a mug but is so worth it! This mug pairs with the ember smartphone app to keep your beverage at the perfect temperature. Before this mug my tea would always get cold before I could finish it but no longer! Definitely recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Was initially worried about some of the reviews mentioning difficulties using the app, but so far I’ve experienced no issues. Using the mug without the plate is still recommended though, as the coffee taste seems to alter very slightly after extensive use during a single sitting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly cup of coffee ☕️!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ember mug is perfectly as advertised! The coffee and tea stay warm up to 90 minutes. The app is user friendly. No more warming up cold coffee and perfect for any coffee or tea drinker!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home or office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug. Perfect for working from home or in the office. Keeps coffee at the perfect temperatures and the app allows you to specify drink type, ounces, and even room for cream!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bougie mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my husband and Amber mug couple years ago. It was only a 10 ounce mug. No I upgraded. he loves it. No more microwaving reheated coffee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ember Smart cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee nice and warm. I wish it had a turn-off button, though, so when liquid is very low, it doesn't cook it. I am pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps coffee nice and hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for the wife who drinks coffee much slower than I do. She loves it, keeps coffee nice and hot. Only downside is that it takes a little while to charge, so need to have it ready and charged in the morning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heats well and great size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the smaller size, but it was too small. So, i got this bigger size. Love how seamlessly it syncs with my phone and its a perfect size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep your hot drinks hot the whole day!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first saw these, I thought that they are absurdly priced for its purpose. I have been trying to cut my caffeine intake and thought that this would help — and it did! This allowed me to lower my cups from 5+ a day to 2! All because my coffee stays hot even if I forget about it because i get busy working. The app allows you to control the mug and set to a specific temperature you like. The mug is well built but is NOT dishwasher safe. It is ceramic coated so it doesnt affect the taste of your drinks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mug ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mug! I don’t have to worry about my coffee getting cold after I make it. The app shows you the temperature and you can adjust it. Now I can get rid of all my other mugs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine. Battery life not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife as I’m not a coffee or tea drinker. She likes it but the battery life doesn’t last long at all. I think it’s rated at 80 minutes and that might be on a good day. She just moved the base to her desk and it pretty much stays on there all the time.

    I would recommend this to a friend