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Customer Ratings & Reviews

Your price for this item is $104.97
The comparable value price is $149.95

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,295 reviews
  • Rated 5 out of 5 stars

    Perfect mug to keep warm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it keeps the drink warm but also tells you when its at your ideal temperature just in case its too hot. Let it be known that the white mug is prone to staining when drinking black/green teas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it, but could use some improvements.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and use it several times a day. (8am-9pm). The reason I gave it 4 stars; The app could be better, the light on the cup could be more intuitive, and battery life could be better (1.5 hrs without charging).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug, keep my coffee at just the right temperature for a long time. Awesome capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps coffee warm and fresh until it’s gone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing it keeps my coffee warm when not on charging plate and does the trick just walking around can sip on nice warm cup of joe all day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mug except the battery life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart mug. Works really great to keep my coffee warm at the perfect temperature at my desk. The only reason I did not give it a 5 star is because the battery life could be a little better. I did get around that by plugging in the coaster on my desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my hot tea!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controlled by my iPhone. I don't like lukewarm tea. This cup does what it says and honestly keeps my tea at 142 degrees to the last drop. I keep filling it during the day with tea from a thermos and it heats it up within a few minutes. Expensive - yes - but it's been worth every penny for me to enjoy hot tea every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HOT and good battery life!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanna win some brownie points? If you or your wife drink coffee (other other hot beverages) this is the way to go. Wife loves the 10 oz. mug, she REALLY likes the 14 oz. and the extra time it keeps stuff hot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great present

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present for wife. She already has one; this is a “travel” mug. She LOVES always-hot coffee. Genius invention. Once you have an Ember mug, you’ll never want to drink coffee in anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given to me for Christmas- love it! No problems, heats up quick! No longer reheating my coffee several times! Love the blue! So unique!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exclelent!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's there to say? I have several Ember cups. All perform exceedingly well. This is my newest. It's an exclusive blue color. I believe this is a Bestbuy only model. So, yeah, It's a no brainer. You get a one-of-a-kind color of an excellent item. So get it already.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We appreciate your support and couldn't agree more about the gorgeous Best Buy blue mug! We hope you continue to enjoy your Ember Mugs - if you ever have questions or concerns, please feel free to reach out to us so we can help! Ember

  • Rated 5 out of 5 stars

    Smartest mug yet!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY MUG! Never another cup of hot coffee! I have the white model and it did stain a bit in the bottom, but I love the way it functions and I can select my temperature from the app. Excellent product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for an hour of hot coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for one hour of hot coffee if not using the charging base. Most of the time this is more than sufficient. The downside is that after that hour, the mug requires 2 hours of time on the base to recharge. Ideally, it works better ON the base, but I don't have the room just yet (working on that).

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi LoriH, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback regarding battery life - we're happy to share this with our team as we continue to improve! If you have any questions or concerns, please let us know. Ember

  • Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife who constantly has to heat up her morning beverage throughout the morning and hasn't had to do that since getting this mug. App is easy to use and she loves the special edition blue from BB.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heated Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It certainly keeps hot drinks warm, but you have to experiment with choosing the right temperature with the free app to make sure liquids are not so hot they burn. The cup construction is very solid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Mug! Doesn't hold a charge long

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mug for my husband. He loves it! His only compliant is it doesn't hold a charge long. Which is why I rated it at 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug use it every day I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cup doesn’t get hot but your drink stays the temperature you like it to be. The simple functions it provides versus a warmer plate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! It keeps my coffee warm as expected and I don’t have to use the microwave for this anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more cold coffee!! Yay! Battery lasts about 90 minutes, which usually gets me through 3 cups full while working! Perfect for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey gadget but really nice for cold mornings.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug and it does what it is supposed to. Just wish they had it in a larger size, my coffee disappears before I have a chance to really test the mugs heat consistency. It is really pricey though.

    I would recommend this to a friend