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Customer Ratings & Reviews

$149.95

Customer reviews

Rating 4.5 out of 5 stars with 2304 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,304 reviews
  • Rated 4 out of 5 stars

    smaller in size due to hardware at bottom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cup but seems smaller in size coz it hosts batteryy and other hardware at the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original still stands as the best in my opinion. Keeps coffee warm for a long time. Only downside is the coating the cup has scratches easy if you use metal utensils, I simply use plastic spoons.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Daniel, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your original Ember and appreciate your feedback about the coating as we continue to improve - if you have any other questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    great mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as a Christmas gift. The receiver likes it so much I will probably buy me one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    liked.it, bought another one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had one for a month then boight another for my wife to steep tea. works great for that

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money better off getting a yeti mug for $30. Keeps your coffee warm for hours, and you did not have to connect to an app that does not properly

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, it doesn't charge if there is liquid in your cup. If you are like me and forget to charge it before each use, then it is useless.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product until it fails to charge.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mug works fine, until it doesn't Charging pin sticks after months of use preventing a charge. Returned/replaced and now it is happening again. Not a good design for charging on this expensive name brand item

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great gift! Highly recommend for office & co-workers and all coffee lovers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product for Coffee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loved this as a gift, and has become part of her daily coffee drinking routines

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Life changing

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I use mine every day, well worth the money. Bought this one for my mom and she swears by it too

    I would recommend this to a friend
  • Cons mentioned:
    App
    Best Buy Employee

    Rated 1 out of 5 stars

    Defective out of the box

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It was fully charged, synced to the app, and it was working fine during the warming phase. Within seconds, the cup disconnected from the app and stated that it needed to be synced. We started over: the cup was charged and synced. Again, during the warming phase, it disconnected and instructed us to sync the cup to the app. We are returning it.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect for Avid Tea Drinkers

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Perfect for your Avid Tea drinkers. Holds charge and the auto sleep feature is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it lasts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd ember mug I bought. Ember 2 is an upgrade. Hope it lasts longer than the 1st Ember

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two is better than one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got one for this birthday and it worked so well, that I got one too! Actually, mine was a replacement for another brand that isn't as smart as this one...Get yourself one!!!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi BeverlyT, thanks for sharing this with us! We're glad to hear you and your husband have both been enjoying your perfect temp in your Ember Mugs - thank you for your continued support! Ember

  • Rated 5 out of 5 stars

    Coffee cup

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed. Make sure after cleaning to make sure the base is 100% dry before you place on changing station.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Gift Idea for Hot Drink Lovers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for a friend. He hasn't been able to use it yet, since he typically just downs a cup before leaving for work - so being able to enjoy a cup slowly isn't in his time frame.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Oiprac, thanks for leaving a review! We're happy to hear you gifted an Ember and hope your friend enjoys his new mug - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Use it every morning, and keeps it hot till im done drinking my coffee. Great and simple app too that works with apple watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially good for larger coffee servings like Bullet Proof coffee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps drink warm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great gift for my daughter for Christmas. Other color options available

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    poor quality of the base.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base is no longer heating and therefore the cup is not warm. Most frustrating is finding out how to return to best buy. there isn't a way to find or print the return shipping label.

    I would recommend this to a friend