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Customer Ratings & Reviews

$149.95

Customer reviews

Rating 4.5 out of 5 stars with 2304 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,304 reviews
  • Rated 2 out of 5 stars

    Keeps a very small amount of liquid warm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife who likes to take all day long to finsh a cup of coffee. This does not hold enough coffee in the first place and you can barely add creamer to it. The size is so small, that you actually finish it before it has a chance to stay warm.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a mug...yes it keeps your drinks hot, but I find it isn't used consistently to make it worth the cost. Its a novelty that wears off.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery doesn’t last long.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn’t last very long off of the charger. For the price the battery charge should last longer.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Clay, thanks so much for leaving a review! We're so sorry to hear you're experiencing this with your Ember. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to reach out to us at support@ember.com so we can help! Ember

  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Great idea, poor quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is great. Easy to use with the mobile app. But, 6 months in, it is falling apart. The inside is chipping away and flaking off into my coffee. The product is good, but it’s not worth it if it is only good for 6 months.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Mario, thanks for taking the time to leave a review here. We are sorry to hear about the experience you had! At your earliest convenience please feel free to reach out to us at [email protected] so we can help! Ember

  • Rated 5 out of 5 stars

    Keep your hot coffee hot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of cold coffee/tea...This is the answer! Great for around the house and battery life is really good. Definitely would recommend.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Rated 4 out of 5 stars

    Wife loves it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. App is easy to use. Only downside is it seems to cook the coffee or something and will leave a film.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cup. Perfect for the office. A cup of tea or two while working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom love it uses it every day even got a second charger

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I’d buy it again

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, until you have a sip left. Once the volume of liquid is low, the cup struggles to keep it cool enough

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review! We're happy to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Amazing!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup is awesome! Love that I can operate it from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coffee Cup!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cup! It keeps my coffee warm until I finish (approx. 90 - 120m).

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Gift for that hard to buy for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cup !!!!! Works great!! Makes a great gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Wife Loves It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife. She uses it every day. Loves it. Says battery life is sufficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Mug for sure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the name suggests, it is definitely smart. Best of all, I like the fact that it is dish washer usable

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hella cool product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a Chemex to make coffee and I make tea too! I'm a hella slow drinker of coffee and tea! I need two cups when I drink! While I drink the first cup, I put the second cup in the Ember to keep warm! I keep it plugged in so that it will stay hot for forever!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over Hyped Coffee Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice novelty gadget, but just didn’t get much value from this product. My coffee would cool down as normal and really could feel the cup heating until maybe the last few ounces.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps coffee hot!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she loves it! The app is very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing cup

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup is amazing! It keeps my coffee hot for hours. I use it everyday and charge it every other day. This cup is not microwaveable

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Joy, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    EmberMug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and they loved it! Perfect for the office

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on the fence. Very expensive. I like my regular travel mug instead

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you so much for writing a review! We appreciate your feedback and will pass this along to our team as we continue to improve! Ember